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New - RBR50 / RBS50 Firmware Version 2.7.5.4
Bug Fixes: 02/23/2023
This firmware provides the following bug fixes:
- Various Armor bug fixes
- Various SPC (Smart Parental Control) bug fixes
Security Fixes:
This firmware addresses security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Download Link:
https://www.netgear.com/support/product/rbk50
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual.
To find your user manual, visit https://www.netgear.com/support/
Then enter your model number in the search box, and click the Documentation button on the product page.
NOTE: Orbi app or the routers web page may not report seeing new FW updates. NG may not push this to there auto update services immediately and may activate the newer FW update being seen on there auto update services at a later time. User will have the choice to manually update if you want too.
If you manually update, be sure to update the RBS first, then RBR lastly.
NOTE: Update the RBS first, then the RBR lastly. After the FW files are loaded and the RBS and RBR are ready, power OFF the RBS and RBR for 2 minutes then back ON.
Unplug the power adapters from the power wall outlet.
A factory reset maybe needed if problems are encountered:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200. Not required.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
This article applies to:
Let us know how it works for you in this thread please.
I recommend a power OFF the the RBR and RBS for 1 minute then back ON with the RBR first then RBS.
Should be fully synced after this.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
57 Replies
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- What is SPC?
Hello punkorambo,
Welcome to the NETGEAR Community!
SPC is NETGEAR Smart Parental Controls, this feature is used to manage access and implement additional access controls to your network. With NETGEAR Smart Parental Controls (SPC) lets you monitor your children's online activity. You can restrict access to adult content and harmful websites. You can also create different profiles with customized access rules for each child in your family. With SPC Premium, you can set Internet access schedules and time limits, and send your children screen time rewards for good behavior.
Please navigate to the link below for more information on NETGEAR Smart Parental Controls Premium:
Best,
Kevin
Community Team
- Updated my RBR and RBS without any drama but there’s no new firmware for the outdoor variant of the satellite. It seems to be still compatible on v2.7.4.12 with the RBR and indoor RBS on the new v2.7.5.4 firmware. I guess they have stopped supporting the outdoor unit and it may eventually become incompatible as the RBR updates.
The Orbi app doesn’t take as long to refresh the Network Map when clicking on the satellites for their details which is an obvious improvement. And I notice the app has had an update as well to 2.24.0.44 and seems stable at connecting locally and remotely.
However and somewhat frustrating, despite the release note saying it has fixed some Armor bugs, the same bugs I have raised for nearly a year now are still occurring: it thinks my iOS devices are unprotected despite them running the Bitdefender app with the VPN active, and the Armor feature in the Orbi app reports that notifications are disabled when they are enabled. Both these false positives result in the security score being reported in the low 80s as I have 4 iOS devices that it thinks are unprotected. I tried disabling Armor in the Orbi app and re enabling to force the RBR to refresh. And logging out the Bitdefender app on an iOS device and logging back in to setup the VPN again, but neither has forced a reconciliation with the Armor Security feature in the Orbi app.
- Wow I look forward to trying this but perhaps over the weekend to avoid bricking my system when I need it operational for remote working today and movie night!
It would be nice to have the Armor issues finally resolved. It must have been nearly a year the Armor issue appeared but I guess they were keen to exhaustively test it rather than release a version and cause mayhem as per a time last year on some models.
I see there’s no new update for the outdoor model RBS50Y which remains on a different firmware stream to the one I’m on anyway and that hasn’t had an update for a long time to stay in step with the RBR/RBS updates. I hope it remains compatible once my RBR and RBS are on the latest version.
I’m guessing we may see an Orbi app update as well. Updated 3 Satellites and the Router. No issues thus far.
RBK53 plus one extra sat.
Hi my experience is as follows:
I have 1 x RBR50 and 2 x RBS50s all were on V2.7.4.24
I just updated my 2 x RBS50 satellites from the Orbilogin and used the manual option (downloaded the new v2.7.5.4 and extracted to a dedicated folder. This worked successfully and both satellites were showing green in the app however one has dropped to amber status but still working. However the RBR50 is not showing in the Orbilogin as needing a firmware update see screenshot below
When I go to manually update I see the RBS50s only which are up to date see screenshot below:
I am concerned as this update carries critical security fixes I would like to have the RBR50 aligned with the RBS50s, I believe its good practice to have them in synch for performance reasons. Please can anyone help me I am UK based.
Log into the RBS web page using the IP address given to them by the RBR. Use the RBS web page to update FW there.
Always be sure to update the RBS first, the the RBR lastly.
Slychlander wrote:
Hi my experience is as follows:
I have 1 x RBR50 and 2 x RBS50s all were on V2.7.4.24
I just updated my 2 x RBS50 satellites from the Orbilogin and used the manual option (downloaded the new v2.7.5.4 and extracted to a dedicated folder. This worked successfully and both satellites were showing green in the app however one has dropped to amber status but still working. However the RBR50 is not showing in the Orbilogin as needing a firmware update see screenshot below
When I go to manually update I see the RBS50s only which are up to date see screenshot below:
I am concerned as this update carries critical security fixes I would like to have the RBR50 aligned with the RBS50s, I believe its good practice to have them in synch for performance reasons. Please can anyone help me I am UK based.
Hi I follow your instructions however they don't fix the issue if you read my first post the main issue is the RBR50 firmware cannot be updated, however the RBS have been successfully updated to v2.7.5.4, my question is why does Netgear have a firmware update shown on their website yet I am unable to update to it? As mentioned it leaves the Router and the satellites on different firmware versions which is not good practice. Take a look at the screenshots I have posted they explain the issue.
Thanks for your further consideration.
Hello,
I was upgrading my RBR50/RBS50 from 2.7.4.24 to 2.7.5.4. As per the documentation I attempted to manually upgrade the satellite first. This seemed to go well, but after the satellite restarted it still reported its version as 2.7.4.24. I tried to upgrade it a second time, but on that attempt is said I was trying to upload the same firmware version. Moving on to the router, it upgraded to 2.7.5.4 fine.
Both the router and satellite appear to be working correctly, but I'm not sure what to do with the satellite now with it still reporting it's at 2.7.4.24 and saying I'm trying to upload the same version if I attempt to upload 2.7.5.4.
Any assistance would be appreciated.
Thanks
When the Orbi complains, "trying to upload the same version", I mutter, "well, duh, just shut up already and do what I tell you to do." Click, "Yes", Do it.
And be sure to use the RBS web page to send the FW file directly to the RBS, and not the RBRs web page.
dougwright wrote:
Hello,
I was upgrading my RBR50/RBS50 from 2.7.4.24 to 2.7.5.4. As per the documentation I attempted to manually upgrade the satellite first. This seemed to go well, but after the satellite restarted it still reported its version as 2.7.4.24. I tried to upgrade it a second time, but on that attempt is said I was trying to upload the same firmware version. Moving on to the router, it upgraded to 2.7.5.4 fine.
Both the router and satellite appear to be working correctly, but I'm not sure what to do with the satellite now with it still reporting it's at 2.7.4.24 and saying I'm trying to upload the same version if I attempt to upload 2.7.5.4.
Any assistance would be appreciated.
Thanks
- I think my RBK53 was trying to auto update or something last night about 10pm. Router and SATs were in a loop of restart for at least an hour. I went to bed. Lol.
They did not update, so I successfully manually updated all this morning.
Couple minor glitches. All went well and restarted ok. What I don't understand is logging in via orbilogin.net or .com both.
When I did a config backup, it opened another tab on Chrome, had ads for Malwarebytes, but blocked evidently.
When I closed that tab and went back to orbinrouter page and backed up the config file, name is weird, 3 times. Instead of netgear-orbi.cfg or similar. It's backing up a long file name.
(Unconfirmed 36019.crdownload), the other two are the same just different numbers. The prior firmware backed it up as it should have.I would avoid using Chrome for any FW updates or config back ups. MS Edge, Firefox or Opera work best.
After a FW update, recommend power cycling everything OFF for 1 minute then back ON:
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network
Mine were restarting, sometimes all, sometimes just a sat about once a month since purchase. Refurbed from Amazon. Hoping 2.7.5.4 fixed it.
Try a factory reset and setup from scratch. A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
Tulpy wrote:
Mine were restarting, sometimes all, sometimes just a sat about once a month since purchase. Refurbed from Amazon. Hoping 2.7.5.4 fixed it.
What is the rationale behind NG releasing an update but not making it available on their auto update page until a later date? Its been two months already. Almost seems like the initial manual update method is for testing purposes, which is horrible practice.
I have no idea why Netgear does what they do. What I have observed over the past six years is that when Netgear posts a firmware update to the support web site, some hardy souls immediately download and install it. Often they file good reports. Occasionally, the forum soon fills with reports of problems. On one occasion, the update was pulled. On another occasion, rather than post firmware, Netgear pushed an update to thousands of routers which locked out the Orbi app and blocked web access as well. Incredible chaos.
I, personally, prefer to wait while other people discover whether the Quality Assurance program was 100% successful (or not). When reports on the forum have been fine for a while, I either update manually or "wait them out" to see how long it will be before Netgear 'pushes' the update to everyone.
Given that the Quality Assurance program cannot possibly examine every possible combination of Internet Service Provider, WiFi environment, and home devices, letting some volunteers "go first" does not appear to be a "horrible practice" to me.
I don't consider a user (novice or expert) who installs a final release software a "volunteer". If the goal is to iron out bugs before releasing it to auto-update, industry standard would dictate you label it as beta and initiate an official beta testing program where users can then actually sign up to volunteer for testing. Anything else is very misleading an amateurish.
Hello,
Can anyone please help me out.
I just udated my Satellite and Router (RBS and RBR50) to the latest firmware.
Recently, without me doing anything my iPhone and iPad won't connect to the router. It says "no network", though it is connected.
After updating the firmware this is still the case.
When I connect to the Guest WiFI, it connects properly.
A few firmware updates ago no problems (I forgot that version).
Can anyone help me out which firmware update is the best/stable one I can use or what else I need to do to get connected properly?
Hello Raymond3764 ,
Welcome to the NETGEAR Community!
I understand that you are not able to access your Orbi network using your iPhone and iPad. Both of these operating systems are based on iOS and IPadOS and have a feature called Private IP. The main purpose of this feature is to hide your IP address from online trackers. However, in some cases, it can cause network compatibility issues. If the iPad and iPhone are the only devices that are not able to access the network please consider turning off the "Private IP address" feature.
Please follow the directions listed below to turn off the Private IP address:
Open "Settings"
"Wi-Fi"
Select the "i" icon next to your connected network
Toggle off "Private Wi-Fi Address"
Best,
Kevin
Community TeamThank you for your reply.
it seems to work.
Never thought about this.Does this depend on what iOS version I have? Other Apple products seem to have no problem.
- Hello.
It is five months removed from the release of this latest firmware version and neither the app nor the browser interface is offering a newer one .
I’m going to conclude the security updates, my only interest, are insignificant are not of enough importance to require an update.Just manually update as mentioned in the initial post.
- Yes, of course I understand how to do that.
It’s a matter of principle. On one hand we endured a period of unsolicited updates, and now the frequency has slowed down which is understandable. If the security aspect mattered, I would have expected more of a push to get the device updated. That’s it really.
I may get around to doing the full magilla, factory reset and all. Or I may not bother at all and just replace the RBK50 with a WiFi 7 device as it appears the time for new tech has arrived.
