NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
New - RBR50 / RBS50 Firmware Version 2.7.5.4
Bug Fixes: 02/23/2023
This firmware provides the following bug fixes:
Various Armor bug fixes
Various SPC (Smart Parental Control) bug fixes
Security Fixes:
This firmware addresses secu...
I recommend a power OFF the the RBR and RBS for 1 minute then back ON with the RBR first then RBS.
Should be fully synced after this.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
Hello Jeffgear,
Thanks for that information on the most recent update!
I understand that you disabled Armor on your Orbi app to refresh your router. Please try to reboot your RBR50 after you disable Armor through the app.
(Note: A factory reset may be required after disabling Armor for changes to take place.)
Please keep us informed on the progress of this issue!
Best,
Kevin
Community Team
Hi Kevin
I tried again. I disabled Armor in the Orbi app. Logged out of Bitdefender app on my iOS device. Rebooted the router and satellites. Re enabled Armor. Logged into Bitdefender and setup the VPN. Checked Orbi devices and my iOS device entry and Orbi still thinks it is unprotected and thinks I need to install Bitdefender. The security score has gone up to 85 as it thinks notifications are now enabled. It does this and at some point will drop the score when it thinks notifications are disabled.
I won’t try a factory reset at this stage as I tried that a few months ago at the advice of Support as a fix for this Armor ios issue and it made no difference. I don’t really want to waste the time again as the internet is in use at home, and it’s a certain fix and not a hopeful try and see suggestion as a last resort. I think there’s a long running unresolved bug with Armor and iOS devices. I heard some Android were experiencing this as well so it will be good to hear from any Android users who I’ve updated their router to this latest version.
I tried again. I disabled Armor in the Orbi app. Logged out of Bitdefender app on my iOS device. Rebooted the router and satellites. Re enabled Armor. Logged into Bitdefender and setup the VPN. Checked Orbi devices and my iOS device entry and Orbi still thinks it is unprotected and thinks I need to install Bitdefender. The security score has gone up to 85 as it thinks notifications are now enabled. It does this and at some point will drop the score when it thinks notifications are disabled.
I won’t try a factory reset at this stage as I tried that a few months ago at the advice of Support as a fix for this Armor ios issue and it made no difference. I don’t really want to waste the time again as the internet is in use at home, and it’s a certain fix and not a hopeful try and see suggestion as a last resort. I think there’s a long running unresolved bug with Armor and iOS devices. I heard some Android were experiencing this as well so it will be good to hear from any Android users who I’ve updated their router to this latest version.
- Oddly and not surprisingly the score has dropped as it now thinks notifications are disabled and it’s now thinking a web cam should have Bitdefender installed so adds that to its list of eligible iOS devices . It usually drops the camera from its list of eligible devices for protection after some period of reconciliation, I think previously this was a day or so later.