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Solved
New - RBR50 / RBS50 Firmware Version 2.7.5.4
Bug Fixes: 02/23/2023
This firmware provides the following bug fixes:
Various Armor bug fixes
Various SPC (Smart Parental Control) bug fixes
Security Fixes:
This firmware addresses secu...
I recommend a power OFF the the RBR and RBS for 1 minute then back ON with the RBR first then RBS.
Should be fully synced after this.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
Hi my experience is as follows:
I have 1 x RBR50 and 2 x RBS50s all were on V2.7.4.24
I just updated my 2 x RBS50 satellites from the Orbilogin and used the manual option (downloaded the new v2.7.5.4 and extracted to a dedicated folder. This worked successfully and both satellites were showing green in the app however one has dropped to amber status but still working. However the RBR50 is not showing in the Orbilogin as needing a firmware update see screenshot below
When I go to manually update I see the RBS50s only which are up to date see screenshot below:
I am concerned as this update carries critical security fixes I would like to have the RBR50 aligned with the RBS50s, I believe its good practice to have them in synch for performance reasons. Please can anyone help me I am UK based.
Log into the RBS web page using the IP address given to them by the RBR. Use the RBS web page to update FW there.
Always be sure to update the RBS first, the the RBR lastly.
Slychlander wrote:
Hi my experience is as follows:
I have 1 x RBR50 and 2 x RBS50s all were on V2.7.4.24
I just updated my 2 x RBS50 satellites from the Orbilogin and used the manual option (downloaded the new v2.7.5.4 and extracted to a dedicated folder. This worked successfully and both satellites were showing green in the app however one has dropped to amber status but still working. However the RBR50 is not showing in the Orbilogin as needing a firmware update see screenshot below
When I go to manually update I see the RBS50s only which are up to date see screenshot below:
I am concerned as this update carries critical security fixes I would like to have the RBR50 aligned with the RBS50s, I believe its good practice to have them in synch for performance reasons. Please can anyone help me I am UK based.
Hi I follow your instructions however they don't fix the issue if you read my first post the main issue is the RBR50 firmware cannot be updated, however the RBS have been successfully updated to v2.7.5.4, my question is why does Netgear have a firmware update shown on their website yet I am unable to update to it? As mentioned it leaves the Router and the satellites on different firmware versions which is not good practice. Take a look at the screenshots I have posted they explain the issue.
Thanks for your further consideration.
Manually load the RBR FW as mentioned in the first post in this thread.
Hello Slychlander,
Welcome to the NETGEAR Community!
I understand that you are having difficulties updating your Orbi router to the latest FW 2.7.5.4. Please ensure that you are using the correct FW file for your Orbi RBR50 router.
Please navigate to the link below for the download file for your RBR50:
https://www.netgear.com/support/product/RBK50#download
For more information on manually updating your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
Community TeamAny progress on this?
Slychlander wrote:
Hi I follow your instructions however they don't fix the issue if you read my first post the main issue is the RBR50 firmware cannot be updated, however the RBS have been successfully updated to v2.7.5.4, my question is why does Netgear have a firmware update shown on their website yet I am unable to update to it? As mentioned it leaves the Router and the satellites on different firmware versions which is not good practice. Take a look at the screenshots I have posted they explain the issue.
Thanks for your further consideration.
FURRYe38 Thanks for the prompt - I tried again as before following the instructions by using the OrbiLogin and tethered directly to the RBR50 from my laptop using the compressed file on the Netgear site (Firmware Version 2.7.5.4) however was still only seeing the same screenshots as below:
My next attempt is to use the MS Edge browser and download a fresh file and try again, I am also using the Manual tab to force the upgrade however as the RBR50 is not shown on this tab it just isn't possible. I also updated the RBS50s without any issues and am concerned that I could have performance issues if the versions of FW are not aligned. Looking at some other advice a factory reset could be the last option, something I would prefer to avoid. Any helps or guidance is welcomed!
