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No Valid IP address for multiple devices- comes and goes (RBR50 & 2 satellites)
This started a few months ago and has been getting progressively worse. Both wired and wireless devices randomly drop their connection with the error message no valid IP address. Power cycling the router has become a regular exercise- this often fixes the problem. Setting up a manual IP address usually fixes the problem, but later, going back to auto DHCP, it'll be okay again. Access Control set to allow all devices and I'm running the latest firmware V2.7.4.24. Time for a new router???
Thanks
Changing the address pool range seemed to fix things- at least for now, Thanks for that suggestion, I never would have thought of it!
I appreciate your help!
5 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.How many devices do you have connected to the system?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update?
What Firmware version is currently loaded?
V2.7.4.24
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?NETGEAR Cable Modem CM1000. I purchased and installed
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
I am using CAT6
How many devices do you have connected to the system? \
20-25. Usually only 3 or 4 used at a time
What is the size of your home? Sq Ft?
3,500
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS 100+ feet to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Using auto and 48. Haven't tried other channels. Will test other channels.
Any Wifi Neighbors near by? If so, how many?No
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
yes
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.This has been done several times.
Has a factory reset and setup from scratch been performed since last FW update?
Yes
Thanks for the suggestions. Will try different channels
You might change the default DHCP IP address pool range to 192.168.1.100 to .150.
100Ft maybe too far for RBS distances. 40-maybe 60feet is a good recommended range.
