NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ORBI CBR40 and RBS20 Satellite
Hello! I bought this mesh system in 2020 for my house with guest house (approximately 4000sq feet total) which are side by side. Never had any issue with it until the last week or so my satellite won't stay connected to the router. It isn't the magenta color I saw in other threads its usually white when it disconnects. Resetting it seems to help for a bit but no more than a few hours. The router and satellite are in separate rooms approximately 25 feet apart and approximately 35 feet from the devices needing to utilize the satellite services. Any ideas on how to fix it?
1 Reply
What Firmware version is currently loaded?
30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
