ORBI LBR20 Router not connecting to some websites and streaming services

[DSV72]

I have an Orbi LBR20 router that I use with a Verizon sim card. I have had for several months and haven't experienced any issues until now. I am no longer able to connect to some websites and most of my streaming services. The page tries to load and then times out. I've tried multiple devices (all are unable to connect to the same websites) I've factory reset the router, no luck. And I've contacted Verizon and they assure that everything is working on there end. I can connect to most websites with no problems. It's streaming services like Netflix and a few random websites that will not load. Any help would be much appreciated.

[michaelkenward]

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@DSV72 wrote:
I have an Orbi LBR20 router that I use with a Verizon sim card.

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While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Orbi (LTE) - NETGEAR Communities

That's nothing like the Nighthawk Wi-Fi 5 (AC) Routers covered in this section.

You might like to search there for messages related to your problem.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.