NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Seattlites
Mar 18, 2017Aspirant
ORBI Satellite cannot connect
No matter what I do and where I place the satellite, even in areas where I have a strong WiFi signal from the base unit, it will not connect and always provides the magenta light. The base unit has ...
TomMac
Mar 19, 2017Guru
Have you factory reset the Sat ?
- 5597jadeMar 19, 2017Aspirant
all moden connected bu still not owrking
- SeattlitesMar 19, 2017Aspirant
Thanks. Reset worked and I was then able to update firmware separately.
- TomMacMar 20, 2017Guru
good to hear... if you update the software later, it was recommended to me to update the Sat first and then the Main..
Do this by the manual updating option ( download sw to computer first ) and not the automatic method