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Forum Discussion
Kathy_J
Jan 15, 2018Aspirant
Orbi (2.1.1.16) constantly dropping wifi connection to iPad Air 2
Please help before my Orbi's life comes to a violent end! My Orbi constantly disconnects the wifi signal to my iPad Air 2. It's not just that the signal is slow. It goes completely offline. I'm on my...
Kathy_J
Jan 17, 2018Aspirant
Thanks tucsontico. Here's my best attempt at providing more details...
tucsontico wrote:Can you supply a bit more detail about your environment? For example, is your husband's iPad the same model and using the same iOS version? Is it in the same room when you're experiencing the dropouts?
Same model. Same iOS. Generally the same location. He does have some dropouts but doesn't seem to be as many as me. Then again, I'm generally streaming video on mine so interruptions could be more obvious. I also use mine for much longer than he does. Funny (or not) as I'm typing this I'm having a particularly long outage. Just dead. Zero wifi. He's asleep so not using his.
Do any other devices on your WiFi network display similar dropouts? What about wired devices?
Sometimes my iPhone X (and prior to that my iPhone 7) seems to be a bit flaky on wifi but I never all out lose the wifi signal. I have a wired printer, and two wired hubs connected to the router and I haven't gotten any outage notices from either of them.
Are you on the router or a satellite when the drops occur?
The router.
Are there any neighboring WiFi systems (potential conflicts) nearby?
Tons. I live in Silicon Valley. I've attached a screenshot of what my wifi drop down looks like. And those are just the SSIDs that are being broadcast.
Since you stated the problem appears to be with one device, I'd be suspicious of that device. Try deleteing your WiFi network from that device then power cycling (off, then on) that device and reconfiguring it to your network. I'm not a WiFi expert by any stretch of the imagination. I'm merely trying to help out with some potential fixes.
OK. Done. It doesn't seem to have improved anything. :-( I've done both before, but not sure if it was in this order. Interestingly, as soon as I rebooted the iPad, I experienced a complete wifi drop on my MacBook Pro (sitting right next to it). This happens very rarely. I had to reenter my pw to get it going again.
Thanks for the help! It's appreciated. :-)
tucsontico
Jan 17, 2018Virtuoso
Thought of couple more things. Do you have the Guest Network enabled? If so, try turning that off unless you abosoluty need it. Also, try reserving IP addresses for each of your devices. You can do that through the "Advanced" tab and select the "Setup" folder then select "LAN Setup". I suggest entering a "starting and ending" IP address of your choice. (I use the total number of devices plus 4 for when friends drop in!) Then simply go through the list presented and "reserve" consecutive numbered IP address for all of the devices.