Orbi: Can't upgrade firmware on RBR40 / Can't load config from another RBR40

[dfilip]

Have an existing RBR40 that is 3+ years old, and has started occasionally rebooting itself, so I purchased a replacement RBR40.  This thread is NOT about why my old RBR40 is rebooting, it is about trying to use configure a new replacement.

I backed up config from the old RBR40 (running V2.7.3.22) to a file, and when I try to upload to the new RBR40 (running V1.8.0.4) I receive error: "Please select correct configuration file".

So the problem might be that the differences in firmware between old and new are too great?

But when I check for updates online on the new RBR40, I see V1.8.0.4 is running, but it says "No new firmware version available" when I click the [Check] button.  Very weird.

So I downloaded the latest RBR40 firmware from the Netgear web site (RBR40-V2.7.3.22.img), and when I try to upload it to the new RBR40 I receive error: "The firmware is incorrect ...".

Any ideas why this new RBR40 might be stuck in the past?

[plemans · Accepted solution]

Try installing 2.1.4.16 first, then try the 2.2.1.210

https://www.netgear.com/support/product/rbs40#download

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...

[plemans · Accepted solution]

Try installing 2.1.4.16 first, then try the 2.2.1.210

https://www.netgear.com/support/product/rbs40#download

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...

[dfilip]

Thanks, the problem is that I needed to install incremental firmware updates:

1. v1.11.0.20
2. v2.1.1.16
3. v2.0.0.56
4. v2.2.1.210
5. v2.3.1.48
6. v2.3.5.32
7. v2.6.1.36
8. v2.7.3.22

Applying in the order worked for me.