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Re: Orbi: Can't upgrade firmware on RBR40 / Can't load config from another RBR40

dfilip
Guide

Orbi: Can't upgrade firmware on RBR40 / Can't load config from another RBR40

Have an existing RBR40 that is 3+ years old, and has started occasionally rebooting itself, so I purchased a replacement RBR40.  This thread is NOT about why my old RBR40 is rebooting, it is about trying to use configure a new replacement.

 

I backed up config from the old RBR40 (running V2.7.3.22) to a file, and when I try to upload to the new RBR40 (running V1.8.0.4) I receive error: "Please select correct configuration file".

 

So the problem might be that the differences in firmware between old and new are too great?

 

But when I check for updates online on the new RBR40, I see V1.8.0.4 is running, but it says "No new firmware version available" when I click the [Check] button.  Very weird.

 

So I downloaded the latest RBR40 firmware from the Netgear web site (RBR40-V2.7.3.22.img), and when I try to upload it to the new RBR40 I receive error: "The firmware is incorrect ...".

 

Any ideas why this new RBR40 might be stuck in the past?

 

Message 1 of 3

Accepted Solutions
plemans
Guru

Re: Orbi: Can't upgrade firmware on RBR40 / Can't load config from another RBR40

Try installing 2.1.4.16 first, then try the 2.2.1.210

 

https://www.netgear.com/support/product/rbs40#download

 

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...

 

 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.

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Message 2 of 3

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plemans
Guru

Re: Orbi: Can't upgrade firmware on RBR40 / Can't load config from another RBR40

Try installing 2.1.4.16 first, then try the 2.2.1.210

 

https://www.netgear.com/support/product/rbs40#download

 

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...

 

 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 3
dfilip
Guide

Re: Orbi: Can't upgrade firmware on RBR40 / Can't load config from another RBR40

Thanks, the problem is that I needed to install incremental firmware updates:

 

1. v1.11.0.20
2. v2.1.1.16
3. v2.0.0.56
4. v2.2.1.210
5. v2.3.1.48
6. v2.3.5.32
7. v2.6.1.36
8. v2.7.3.22

 

Applying in the order worked for me.

 

 

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