NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi Issues with V2.1.4.16
Hi,
I am a UK Sky fibre-pro user using the Sky Q Hub with the Orbi system. I have configured the router for AP mode and connected the WAN port to my switch and have reserved an ip address for it, m...
I would disconnnect all swtitches and other LAN devices from the orbi and satellite accept for 1 wiired PC. Turn OFF the satelilte for now and see if you can get the Orbi router in AP mode working with out all these collisions...
Set up a IP address reservation ON the main host router for the router. Or set a static IP address ON the Orbi router thats out side of the main host routers IP address pool. If you can get the system stable again, then connect the satellite again and do another IP address reservation ON the main host router.
If you can get to this poing, then you could get the switch back into the mix.
Seen this where something is creating this storm or collisions and it usually due to a conflict in IP addressing. I saw this with mine, my satellite wired back haul was conflicted with my microcell. I had to power it all off and set the satellite up with a reservation then set up the microcell on another...then reconnect everything back up.
i've already reserved the ip addresses of the orbi's and they out of the range from everything else
i can access all via web-browser - both my satellites report Your Orbi Satellite connection is up and running.
Yet when access the main unit's interface neither are listed as being connected
I also can't access the unit from the mobile app if i'm connected to one of the satellites, but if I go to where the main unit is, it takes a while but then connects to it via the mobile app and does not show the satellites.
Now the main unit is connected using the wan port, which it should do if running as an ap, but if i add a cable into one of the lan ports to my switch it then sees the other units, but this then causes the collisions (now on 764503 from earlier)
Amazon have offered for me to return it under the warranty for full refund which is my last resort, as it means finding something else which is suitable to cover the whole house (need multiple ap's as we have rsj's which affect the wifi), so ideally i would like to get this working as it should
Doe this collision happen if you directly connect the satellites directly the Orbi router?
Something is happenging between the switch as the orbi?
Have you power cycled the switch OFF for 30 seconds then back on?
These Orbi's are working for others with switches...Seems to be a configuration issue of some sort.
Last resort would be to factory reset the Orbi router and set it up from scratch.
FURRYe38 wrote:
Doe this collision happen if you directly connect the satellites directly the Orbi router?
Something is happenging between the switch as the orbi?
Have you power cycled the switch OFF for 30 seconds then back on?
These Orbi's are working for others with switches...Seems to be a configuration issue of some sort.
Last resort would be to factory reset the Orbi router and set it up from scratch.
the collision was being caused by the main orbi when using both the wan and connecting via lan interface - but this worked previously - i've now finally got the satellites linked back up to the main orbi in the interface - powering them all off and back on again never worked, using the sync button never worked, but what finally did was pulled out the network cable on sat1 then let it connect via wifi, then when it was showing as disconnected, clicked the remove button then it got picked up and went blue, plugged wire back in and now showing as wired, done the same for sat2, so now both showing with backhaul good
next is to get the mobile app working, as still won't detect the orbi when connected via wifi through the satellites