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Forum Discussion
walkerx
Jul 24, 2018Guide
Orbi Issues with V2.1.4.16
Hi,
I am a UK Sky fibre-pro user using the Sky Q Hub with the Orbi system. I have configured the router for AP mode and connected the WAN port to my switch and have reserved an ip address for it, m...
FURRYe38
Jul 24, 2018Guru
Ok, figured that the sats would need to be removed and re-added...
So for now you only have the WAN port connected from the Orbi to the switch? Satellites connected to the directly to the Orbi or to the switch?
Maybe something is causing the satellites to loose sync, even on wired connection and causes this collision to happen. Even if you power cycle them they don't respond correctly until they are removed and re-added. :smileyfrustrated: Very similar to what happend to me...
walkerx
Jul 24, 2018Guide
FURRYe38 wrote:
Ok, figured that the sats would need to be removed and re-added...
So for now you only have the WAN port connected from the Orbi to the switch? Satellites connected to the directly to the Orbi or to the switch?
Maybe something is causing the satellites to loose sync, even on wired connection and causes this collision to happen. Even if you power cycle them they don't respond correctly until they are removed and re-added. :smileyfrustrated: Very similar to what happend to me...
yeh, only the wan on the orbi router is connected to switch, then the satellites connected to the switch. they seem to be now ok. i'm not sure if something happened just prior to weekend or over weekend as i couldn't connect to my alarm system and constant dropouts on wifi - saying there was an issue with the dns resolver on my network.
i changed these settings first to use opendns and google then fallback to sky and was experiencing same problems, as it was on wired network as well as wifi i then thought it might have been my server which it wasn't (still powered off|), then pfsense and it unable to resolve dns. i then replaced that with the sky q hub (which i hate as it auto updates and changes mean a full reboot which causes dslam to think fault on line and drop speeds).
As that was showing same issues slowly tried everything else i could think off, but usually resolve quite quickly, but this had me baffled.
i'm going to see how it performs over next few days and check again when back home again. if ok will switch back to my pfsense configuration as gives me more control of network, plus it has all my devices configured with reserved addresses.
i can also see the orbi and satellites via app when on main orbi, so need to check again when connected via satellites to determine why that not working.
- FURRYe38Jul 24, 2018Guru
Ok, you have a complex set up there. I would hate to have to troubleshoot that.
Hope it keeps working. :smileywink:
- walkerxJul 24, 2018Guide
yeh
surprising how many devices i have connected, which is reason for pfsense as that has everything nicely configured and lets me control my network better than the sky routers.
the trouble is with sky, they don't use standard configuration for their network, so can't just plug 3rd party routers in and hope to work as 90%+ would fail.
- FURRYe38Jul 24, 2018Guru
Souns like fun. hehe.
- PfreddJul 25, 2018Guide
In AP mode, don't you normally connect the ORBI to your switch via one of the LAN ports?
- FURRYe38Jul 25, 2018Guru
Orbi seems to desire the WAN port. Even though others have said the LAN port works as well. The top LED behavior changes though when the LAN port is used.
Pfredd wrote:
In AP mode, don't you normally connect the ORBI to your switch via one of the LAN ports?
- walkerxJul 26, 2018Guide
ideally you use the wan port when setting up as an access point, this gives you a bit more configuration options (good for blocking wifi access to certain devices, allows ntp connection, easier if using vlans, also you can enable dhcp on the ap so devices connecting are in a specific ip range different to main dhcp range)
you can also use a lan port, if do this way you will lose a port, it's best to then set the wan to a static ip outside of your network to prevent logs filling with errors, you will also loose ntp time on unit and can't use dhcp settings, etc