×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

Orbi Losing connection requently

kimmiess
Tutor

Orbi Losing connection requently

We recently installed the Orbi router and one satellite and it all worked amazingly well for a week or so, and now its all gone.  I have to reset the router at least twice a day because it is losing connection.  I think I may have updated the firmware at some point, and maybe that is where it has all gone to pot?  It is happening to devices connected to the router and the satellite, not just one.  Current firmware is up to date at V2.3.5.26.  Please help!  Thanks!

 

 

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 3
ekhalil
Master

Re: Orbi Losing connection requently

  1. Is Orbi set in router or AP mode?
  2. What is the type and model of the ISP router to which Orbi is connected?
  3. What devices do you have attached to Orbi?
Message 2 of 3
kimmiess
Tutor

Re: Orbi Losing connection requently

Is Orbi set in router or AP mode? Router
What is the type and model of the ISP router to which Orbi is connected? Comporium ISP, their modem, Smart/RG model SR400ac. Wifi is turned off on the modem. Router is in the Orbi
What devices do you have attached to Orbi? Windows computers, android phones, firesticks, etc. Nothing is directly plugged in.
Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 722 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7