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Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
wchp
Mar 23, 2018Luminary
QUESTION FOR NETGEAR - ATTN AmitR
Is the recommended procedure to update the satellites, then the router to V2.1.3.4...
and then hard reset (paperclip) the satellites and router after they come back up after the update...
and manually configure them from scratch to eliminate any old settings (that may carry forward) that are not applicable to this version of firmware?
- nkdMar 25, 2018Apprentice
I don;t think you have to hard reset the satellites. I have had it done for about 12 hours now and only thing I did was factory reset the router adn updated the satellites.
- markbaker007Mar 25, 2018AspirantI did hard reset them at first because I thought they had lost their association with the router, but it seemed that they did actually connect to the router but I couldn't see it in the orbi app. Logging into the Web page of the router shown that they were in fact connect perfectly fine. I think the orbi app needs some tweaking because it says satellites n/a when they are connected fine.
- markbaker007Mar 25, 2018AspirantCase in point, app says n/a and router says ok