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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
Furry, I've provided all of those details and more on mutiple occasions. While I dont expect your to remeber each post, its old seeing 200+ posts on provide a complete reset etc etc.... we know this, we are doing this and still having issues!!!! If the Orbi ecosystem is this fragile in terms of the surrounding environment then that is even more reasont to move on.
While I totally feel that Costco shouldn't bear the burden in this case this will be the first time I reach out to them in request of a refund for a product months after purchase. There are simply too many nuiances and not enough resolutions to continue on this course.
IF you think the Orbi ecosystem is the only thing effected by surroundings, you will be mistaken. Any wifi router and wireless devices can and are effected by surroundings and environments. It's the nature of the beast.
I appologize if I repeat myself sometimes. Just making sure ALL options have been tried is all. Ya, I don't remember all these posts.
bsholbrook wrote:Furry, I've provided all of those details and more on mutiple occasions. While I dont expect your to remeber each post, its old seeing 200+ posts on provide a complete reset etc etc.... we know this, we are doing this and still having issues!!!! If the Orbi ecosystem is this fragile in terms of the surrounding environment then that is even more reasont to move on.
While I totally feel that Costco shouldn't bear the burden in this case this will be the first time I reach out to them in request of a refund for a product months after purchase. There are simply too many nuiances and not enough resolutions to continue on this course.
- I know you mean well Furry but I agree here that there are too many posts from you about resets and disabling the same three features. If people need help here they should read through and figure out what they need.
I'm subscribed to this thread and get emails every time there is a response and I'm at the point I feel about half or a third are from you saying the same thing over and over. The noise created by that means I don't read them sometimes and that means I may miss something important. There are now 454 messages on this thread and things are lost in that.
Again I know you mean well but please consider the feedback.I do consider the feedback. I also consider that users who post new items may not be aware of the reasons behind the resets. You also have to take into account that some users may not want to fully read thru the lengthy thread on this FW version as well. So theres good reason why to make sure some users are aware of the reset. Some users do post in there initial if they done the reset. If I see this, then I know what theyve done.
In the end all my suggestions and help info is up to the users to take and go forward with. "You can lead a horse..."
Jeremyinsf wrote:
I know you mean well Furry but I agree here that there are too many posts from you about resets and disabling the same three features. If people need help here they should read through and figure out what they need.
I'm subscribed to this thread and get emails every time there is a response and I'm at the point I feel about half or a third are from you saying the same thing over and over. The noise created by that means I don't read them sometimes and that means I may miss something important. There are now 454 messages on this thread and things are lost in that.
Again I know you mean well but please consider the feedback.