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Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
wegunterjr
Apr 10, 2018Guide
Starting today, was running 2.1.2.8 (the first one that could use circle parent controls) and had intermittent network issues. Also, was unable to do speedtest from the app or from the router web access. I haven't turned anything off or messed with anything, just looks like the satellites are dropping, or maybe the main router. Either way, i normally get a 250Mbps speed test, but it was down to less than 1Mbps and after updating to 2.1.3.4 I can get it up to 25Mbps... but still not 100%. Thoughts?
- FURRYe38Apr 10, 2018Guru
After updating FW, did you factory reset both router and satellite and set up from scratch? This is needed for this beta version of fw.
How far appart is the router from the satellites?
How big is your home? SQFt?
Try disabling MIMO, Daisy Chain, Fast roaming and IPv6.
What is the Mfr and model# of the ISP modem?
wegunterjr wrote:Starting today, was running 2.1.2.8 (the first one that could use circle parent controls) and had intermittent network issues. Also, was unable to do speedtest from the app or from the router web access. I haven't turned anything off or messed with anything, just looks like the satellites are dropping, or maybe the main router. Either way, i normally get a 250Mbps speed test, but it was down to less than 1Mbps and after updating to 2.1.3.4 I can get it up to 25Mbps... but still not 100%. Thoughts?
- wegunterjrApr 10, 2018Guide
That was it! Thanks a ton. I didn't do a factory reset after updating. All good now!
- wegunterjrApr 10, 2018Guide
I should be more clear...all I did was the factory reset. I didn't turn anything off.
I did enable circle and now it seems that I have to setup a new instance since I don't know how ot move the profile...
- chsalmonApr 10, 2018Apprentice
Please, stop asking always same things : "Try disabling MIMO, Daisy Chain, Fast roaming and IPv6." bla bla bla
Orbi and new firmware doesn't work, that's all !
no need to disable some thing or not, it must work with all enable/disable/ whatever we want !
Netgear, great network compagny don't even get a good firmware for that product !
it's not because of the satellite, it's the router ! reboot every x hours !
(Satellite : System Uptime 02:10:57:55 = 2 days 10 hours
Router : System Uptime 09:49:02 = 10 hours ! - Both started same time... 2 days ago )Even my internet operator (from France) have a better router ! (but less powerfull with wifi, that's why i've tried orbi)
PLEASE NETGEAR DO SOMETHING RELIABLE !
- timchApr 10, 2018Luminary
chsalmon wrote:Please, stop asking always same things : "Try disabling MIMO, Daisy Chain, Fast roaming and IPv6." bla bla bla
Orbi and new firmware doesn't work, that's all !
no need to disable some thing or not, it must work with all enable/disable/ whatever we want !
Netgear, great network compagny don't even get a good firmware for that product !
it's not because of the satellite, it's the router ! reboot every x hours !
(Satellite : System Uptime 02:10:57:55 = 2 days 10 hours
Router : System Uptime 09:49:02 = 10 hours ! - Both started same time... 2 days ago )Even my internet operator (from France) have a better router ! (but less powerfull with wifi, that's why i've tried orbi)
PLEASE NETGEAR DO SOMETHING RELIABLE !
I’m not sure why you are here. My Orbi is working perfectly and has done on all the recent firmware drops despite the complex operating environment (cluttered Wi-fi, multi floor property, diverse clients - android, Apple, Nest, Chromecast etc) so there is nothing fundamentally wrong with the kit. Inevitably with something this complex different usage cases throw up particular incompatibilities that need working out and no system is immune to that.
Therefore to come on here, criticise the kit, refuse help and not even state what you are actually moaning about makes no sense....... unless of course you work for a competitor! So all I can suggest is that either you engage more constructively or you find another forum because a random rant just wastes everybody’s time.