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Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
chsalmon
Apr 10, 2018Apprentice
Please, stop asking always same things : "Try disabling MIMO, Daisy Chain, Fast roaming and IPv6." bla bla bla
Orbi and new firmware doesn't work, that's all !
no need to disable some thing or not, it must work with all enable/disable/ whatever we want !
Netgear, great network compagny don't even get a good firmware for that product !
it's not because of the satellite, it's the router ! reboot every x hours !
(Satellite : System Uptime 02:10:57:55 = 2 days 10 hours
Router : System Uptime 09:49:02 = 10 hours ! - Both started same time... 2 days ago )
Even my internet operator (from France) have a better router ! (but less powerfull with wifi, that's why i've tried orbi)
PLEASE NETGEAR DO SOMETHING RELIABLE !
timch
Apr 10, 2018Luminary
chsalmon wrote:Please, stop asking always same things : "Try disabling MIMO, Daisy Chain, Fast roaming and IPv6." bla bla bla
Orbi and new firmware doesn't work, that's all !
no need to disable some thing or not, it must work with all enable/disable/ whatever we want !
Netgear, great network compagny don't even get a good firmware for that product !
it's not because of the satellite, it's the router ! reboot every x hours !
(Satellite : System Uptime 02:10:57:55 = 2 days 10 hours
Router : System Uptime 09:49:02 = 10 hours ! - Both started same time... 2 days ago )
Even my internet operator (from France) have a better router ! (but less powerfull with wifi, that's why i've tried orbi)
PLEASE NETGEAR DO SOMETHING RELIABLE !
I’m not sure why you are here. My Orbi is working perfectly and has done on all the recent firmware drops despite the complex operating environment (cluttered Wi-fi, multi floor property, diverse clients - android, Apple, Nest, Chromecast etc) so there is nothing fundamentally wrong with the kit. Inevitably with something this complex different usage cases throw up particular incompatibilities that need working out and no system is immune to that.
Therefore to come on here, criticise the kit, refuse help and not even state what you are actually moaning about makes no sense....... unless of course you work for a competitor! So all I can suggest is that either you engage more constructively or you find another forum because a random rant just wastes everybody’s time.
- chsalmonApr 10, 2018Apprentice
LOL , you really think the 19 pages of this thread speak about people like you, all is fine, orbi works fine, i'm very happy.... NO
i'm french and buy the orbi because it seems good but never works good for me, i keep my old router to get backup because the orbi doesn't work correctly.
I'm not a competitor or something else, just a user that see my old router working very good and orbi very bad , but i need the orbi powerfull wifi.
So there is a problem with orbi and need a fix, that's all.
There can't be specific use, a router is a router, work with all devices, like my old router, so no need to tell you what's device i have, it must works with ! i don't make my device myself ! it's apple, google, asus... all known device that work with every other routers ! but orbi ! (or not longer if it works some times )
maybe it work for you, cool for you.
Look at the debug page of the router ( http://192.168.1.xx/debug.htm ) and look at you uptime, mine is never more than 2 days... (satellite is ok )
Orbi has problem, don't say "no", it's a fact.
- chsalmonApr 10, 2018Apprentice
And for your information, i've sent many logs to netgear to help them to fix the problem (2 weeks ago).
So they know all about my devices...
- FURRYe38Apr 10, 2018Guru
You'll need to contact NG support directly and they'll need to help you out since you don't seem to want any help here. No everyone has had bad luck in there Orbi units. If your's is not working then return the unit or contact NG support.
Good luck.
chsalmon wrote:LOL , you really think the 19 pages of this thread speak about people like you, all is fine, orbi works fine, i'm very happy.... NO
i'm french and buy the orbi because it seems good but never works good for me, i keep my old router to get backup because the orbi doesn't work correctly.
I'm not a competitor or something else, just a user that see my old router working very good and orbi very bad , but i need the orbi powerfull wifi.
So there is a problem with orbi and need a fix, that's all.
There can't be specific use, a router is a router, work with all devices, like my old router, so no need to tell you what's device i have, it must works with ! i don't make my device myself ! it's apple, google, asus... all known device that work with every other routers ! but orbi ! (or not longer if it works some times )
maybe it work for you, cool for you.
Look at the debug page of the router ( http://192.168.1.xx/debug.htm ) and look at you uptime, mine is never more than 2 days... (satellite is ok )
Orbi has problem, don't say "no", it's a fact.