Orbi MR 2.1 Update 3/23/18

Just to be clear... When you reset your Router and Satellites with a paper clip, the user has to hold the reset button until the orange light starts blinking. 

I only mention this because in another discussion another user thought the LED on the back only had to turn orange and didn't realize they had to continue holding in the reset button until the LED was BLINKING orange for a full reset.

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steve8411 wrote:

You can factory reset till your paperclip turns to rust .... turn on/off whatever feature till your mouse battery dies... Ain't gonna solve anything.

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wchp wrote:

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turns2stone wrote: 

After several reboots of everything, I was able to get wired backhaul working via direct connection from satellite to router. Now I've moved the satellite back to it's main home/room. Only a single switch in between the router and the satellite, but I still cannot get it to work again.

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Just a thought... have you tried power cycling the switch so it rebuilds its arp table?

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No, but that is a great idea. Will try.

FURRYe38 wrote:

Possible cabling between the router and satellite and or this switch. If it worked directly connected to the router using different cableing, Then you'll need to check cabling and this switch. Which switch are you using here? 

Switch is D-Link DGS-1024D, cabling is all Cat6 solid core UTP, never had an issue before.

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turns2stone wrote: 

After several reboots of everything, I was able to get wired backhaul working via direct connection from satellite to router. Now I've moved the satellite back to it's main home/room. Only a single switch in between the router and the satellite, but I still cannot get it to work again.

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Just a thought... have you tried power cycling the switch so it rebuilds its arp table?

Possible cabling between the router and satellite and or this switch. If it worked directly connected to the router using different cableing, Then you'll need to check cabling and this switch. Which switch are you using here? 

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turns2stone wrote:

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After several reboots of everything, I was able to get wired backhaul working via direct connection from satellite to router. Now I've moved the satellite back to it's main home/room. Only a single switch in between the router and the satellite, but I still cannot get it to work again.

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FURRYe38 wrote:

Is the cable of good quality between the satellite and router? Swap out to be sure. 

 

After connecting and giving 5 minutes for the system to reconfigure. Do a reboot on the router. Clear browser caches then check the status of the conection on the router. 

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turns2stone wrote:

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I tested the satellites just connected to the main/D-Link switch, still can't get Ethernet backhaul to work.

 

Just now, I connected a satellite directly to the Orbi Router, and it still won't show/do Ethernet backhaul. The GUI shows that it's using 5G backhaul.

 

I'd really like to get this sorted out ASAP, as AT&T is installing 1Gbps internet tomorrow, and I want my Wi-Fi to scream :)

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After several reboots of everything, I was able to get wired backhaul working via direct connection from satellite to router. Now I've moved the satellite back to it's main home/room. Only a single switch in between the router and the satellite, but I still cannot get it to work again.

Is the cable of good quality between the satellite and router? Swap out to be sure. 

After connecting and giving 5 minutes for the system to reconfigure. Do a reboot on the router. Clear browser caches then check the status of the conection on the router. 

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turns2stone wrote:

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I tested the satellites just connected to the main/D-Link switch, still can't get Ethernet backhaul to work.

 

Just now, I connected a satellite directly to the Orbi Router, and it still won't show/do Ethernet backhaul. The GUI shows that it's using 5G backhaul.

 

I'd really like to get this sorted out ASAP, as AT&T is installing 1Gbps internet tomorrow, and I want my Wi-Fi to scream :)

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FURRYe38 wrote:

Please test one satellite out with out any of these switches in between. NON managed switches shouldn't be a problem however need to rule them out...

 

Please give 5 minutes after connecting the satellites ethernet cable to the router before checking the status.

 

I see the one switch uses Green technology, possible issue here, however don't know for sure:

http://www.trendnet.com/products/proddetail?prod=515_TEG-S80G

Try testing the satellite with the DLink switch alone after testing direct with the router.

 

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turns2stone wrote:

D-Link DGS-1024D for main, and TRENDnet TEG-S80G in the secondary rooms. Both unmanaged.

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I tested the satellites just connected to the main/D-Link switch, still can't get Ethernet backhaul to work.

Just now, I connected a satellite directly to the Orbi Router, and it still won't show/do Ethernet backhaul. The GUI shows that it's using 5G backhaul.

I'd really like to get this sorted out ASAP, as AT&T is installing 1Gbps internet tomorrow, and I want my Wi-Fi to scream :)

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angr wrote:

Ok, reporting back again another week in with the new beta code.

 

Using 1x RBR50, 1x RBS50, 2x RBS40, 1x RBW30

 

My system is working the best it ever had since I bought it well over a year ago! 

I'm finally able to move around with more or less seamless mesh. Previously I often had to re-start wifi on my iPhones or Macs when I moved around in the house because hand-over between the router and sats or between sats were not working properly. Now it does.

I also had a lot of issues with my wall plugg (RBW30) specifically, hanging clients and requiring regular reboots. Now it doesn't.

 

I'm still also not experiencing the intermittent issue of wifi dropping on individual devices while still working on others. 

 

Overall, I'm super-pleased with this BETA which has finally made my (big) investment worth-while. 

 

I have a tick in all the boxes under Advanced Wireless;

x Implicit BEAMFORMING

x Enable MU-MIMO

x Enable Fast Roaming

 

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I assume this setup is in an extremely large (read: > 7500 sq ft) space?

That many units is going to result in pretty extreme signal overlap otherwise, which would easily have explained your roaming issues irrespective of firmware level.

More does not always = better.

Ok, reporting back again another week in with the new beta code.

Using 1x RBR50, 1x RBS50, 2x RBS40, 1x RBW30

My system is working the best it ever had since I bought it well over a year ago! 

I'm finally able to move around with more or less seamless mesh. Previously I often had to re-start wifi on my iPhones or Macs when I moved around in the house because hand-over between the router and sats or between sats were not working properly. Now it does.

I also had a lot of issues with my wall plugg (RBW30) specifically, hanging clients and requiring regular reboots. Now it doesn't.

I'm still also not experiencing the intermittent issue of wifi dropping on individual devices while still working on others. 

Overall, I'm super-pleased with this BETA which has finally made my (big) investment worth-while. 

I have a tick in all the boxes under Advanced Wireless;

x Implicit BEAMFORMING

x Enable MU-MIMO

x Enable Fast Roaming

Have you tried getting the Original Satellite replace from NG support? 

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RJD wrote:
I have RBK50 and RBW30 (or whatever the wall plugs are) and have found that main router, rock solid. RBS50 useless. Both wall plugs rock solid. So seems like my issues are with the original satellite. Have been using just router and wall plugs for nearly 2 weeks with no issue and now I see devices connect to all 3 whereas when it was just router and original satellite I rarely saw anything connect to the satellite and when it did most of the time it had issues connecting to internet. This is running the firmware for each from page one so for me could be a dodgy rbs50 all along.

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FWIW, the first two bad kits I purchased in November 2017, and the latest one that seems to be working I purchased in April 2018. So pretty late in the production timeline.

Costco might have had a bad batch last fall, as the first unit siezed up when it tried to do its initial firmware update, and the second unit would constantly lose connections with one of the satellites. That second unit actually would glitch and show 4 satellites when there were only 2, even past multiple factory resets.

Some have mentioned early units 2016 era seem to have more issues then later production dates, 2017.

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nbuubu wrote:

At this point, from my limited experience with Orbi (three RBK53 kits from Costco), I don't think it's a firmware issue ... I think it's a hardware one.

 

First kit was DOA.

 

Second kit had constant drops despite multiple factory resets and settings configs. Default and with things switched off.

 

Third kit is the most stable I've seen, with zero problems using the same settings the second kit was using.

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At this point, from my limited experience with Orbi (three RBK53 kits from Costco), I don't think it's a firmware issue ... I think it's a hardware one.

First kit was DOA.

Second kit had constant drops despite multiple factory resets and settings configs. Default and with things switched off.

Third kit is the most stable I've seen, with zero problems using the same settings the second kit was using.

I am testing betas with engineering.

Not once have they ever mentioned a factory reset.

Ya, however you never did the factory reset so we can't know for sure about your system.

https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1540727#M26894

The reset has worked for others:

https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1548414/highlight/true#M27868
https://community.netgear.com/t5/Orbi/speed-slows-down-Orbi/m-p/1551822/highlight/true#M28289
https://community.netgear.com/t5/Orbi/Is-2-1-3-4-in-auto-update/m-p/1553979/highlight/true#M28616

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steve8411 wrote:

It is a firmware issue.

 

You can factory reset till your paperclip turns to rust .... turn on/off whatever feature till your mouse battery dies... Ain't gonna solve anything.

 

Engineering has to fix the problem ....

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It is a firmware issue.

You can factory reset till your paperclip turns to rust .... turn on/off whatever feature till your mouse battery dies... Ain't gonna solve anything.

Engineering has to fix the problem ....

You may have faulty HW as well. Others have there systems working on this version of FW. Including me. If yours continues to be problematic, I would contact NG support and ask for a full replacement RMA.

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diarmuidma wrote:
A
Yes multiple times as far as I see it the firmware is the issue

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Possible that this Satellite is faulty maybe. Something I would contact NG support about and ask. If the phones are working ok with the router along, I would place the satellite as suspect. Try a replacement satellite.

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aucman wrote:

As I said. Phones are connecting to router RBK50 OK. They connect to Satellite also Ok but when on Satellite there are dropouts 2per 30 min on avrage. When on router there is no dropouts.

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Were all Sane here too. Even though the Orbi is making us all crazy.

Are you using manual channels or Auto?  Some say to use channel 1.

Have you tried setting 40Mhz only channel width?

I'm using only Beamforming and all other wireless features are disabled.

All my Apple, NEST devices and Cameras are connecting fine.

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Planetom wrote:
Sane here.
LG G4 has troubles, such as several iOS devices.
Now it's the clients?

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As I said. Phones are connecting to router RBK50 OK. They connect to Satellite also Ok but when on Satellite there are dropouts 2per 30 min on avrage. When on router there is no dropouts.

Did you factory reset the router and satellite after applying v2.1.3.4 then set up from scratch? This should be done for this version of FW. Many users reported still having problems after upgrading FW, then doing a factory reset and set up from scratch, there problems were gone.

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diarmuidma wrote:
I tried everything every option on latest firmware and is too unstable. Still going on 1.x as off now.

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