Orbi MR 2.1 Update 3/23/18

FURRYe38
Guru
Apr 18, 2018
Possible that this Satellite is faulty maybe. Something I would contact NG support about and ask. If the phones are working ok with the router along, I would place the satellite as suspect. Try a replacement satellite.
aucman wrote:
As I said. Phones are connecting to router RBK50 OK. They connect to Satellite also Ok but when on Satellite there are dropouts 2per 30 min on avrage. When on router there is no dropouts.
FURRYe38
Guru
Apr 18, 2018
Were all Sane here too. Even though the Orbi is making us all crazy.

Are you using manual channels or Auto? Some say to use channel 1.
Have you tried setting 40Mhz only channel width?
I'm using only Beamforming and all other wireless features are disabled.

All my Apple, NEST devices and Cameras are connecting fine.
Planetom wrote:
Sane here.
LG G4 has troubles, such as several iOS devices.
Now it's the clients?
aucman
Star
Apr 18, 2018
As I said. Phones are connecting to router RBK50 OK. They connect to Satellite also Ok but when on Satellite there are dropouts 2per 30 min on avrage. When on router there is no dropouts.
Planetom
Star
Apr 18, 2018
Sane here.
LG G4 has troubles, such as several iOS devices.
Now it's the clients?
FURRYe38
Guru
Apr 18, 2018
Does the phones connect to ther router ok if you disable the satellite and just use the main Orbi router?

aucman wrote:
its LG g4...released 2015...its not so old and works on other wifis without problems. It is not the only phone. My girlfriends phone also has issues when connecting to that same sattelite. Mostly phones are connected to this satellites. Laptop is almost all the time on the router. Did not test laptop extensively on the satellite.
aucman
Star
Apr 18, 2018
FURRYe38 wrote:
If this phone is the only item causing problems and others are not, then maybe this phone should be looked at and reviewed. Make sure it's up to date.
I would contact the Mfr of this phone and ask for help and informatoin regarding this.
How old is this phone?
aucman wrote:
So my stroy goes:
Orbi system router is doing great. Every device connected to the router is doing good and no issues.
But when Andorid phone (LG G4) is connected to the satellite there are constant wifi dropouts. In avrage 2 dropout in 15 to 30 minutes.

Installed 2.1.2.18 and the same issue
Installed 2.1.3.4 and the same issue
installed 2.0.1.4 and the same issue

Tried every combination with Daisy Chain disabled/enabled, Fast Roaming disabled/enabled, MU-MIMO disabled/enabled, BEAMFORMING disabled/enabled, 20/40 Mhz coexsitance diabled/enabled, UPNP mapping disabled/enabled, Different wifi channels, moved satellite closer and far.

All the same **bleep**.

I kind of regret now by not going with Linksys Velop. Bought this on AMAZON and paid around 650 euros three months back. Its insane that such and expensive piece of equipment works so bad. Right now I even dont believe NETEGEAR will be able to solve this becuase I do not think that this is software issues. I mean you cant be so incompetent developer to not fix such an issues in 10 releases of the firmware. So what I think is that some of the Orbi units have hardware issues. Either some fault or some incompatibility how the units are assembled.

its LG g4...released 2015...its not so old and works on other wifis without problems. It is not the only phone. My girlfriends phone also has issues when connecting to that same sattelite. Mostly phones are connected to this satellites. Laptop is almost all the time on the router. Did not test laptop extensively on the satellite.

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