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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
If this phone is the only item causing problems and others are not, then maybe this phone should be looked at and reviewed. Make sure it's up to date.
I would contact the Mfr of this phone and ask for help and informatoin regarding this.
How old is this phone?
aucman wrote:So my stroy goes:
Orbi system router is doing great. Every device connected to the router is doing good and no issues.
But when Andorid phone (LG G4) is connected to the satellite there are constant wifi dropouts. In avrage 2 dropout in 15 to 30 minutes.
Installed 2.1.2.18 and the same issue
Installed 2.1.3.4 and the same issue
installed 2.0.1.4 and the same issue
Tried every combination with Daisy Chain disabled/enabled, Fast Roaming disabled/enabled, MU-MIMO disabled/enabled, BEAMFORMING disabled/enabled, 20/40 Mhz coexsitance diabled/enabled, UPNP mapping disabled/enabled, Different wifi channels, moved satellite closer and far.
All the same **bleep**.
I kind of regret now by not going with Linksys Velop. Bought this on AMAZON and paid around 650 euros three months back. Its insane that such and expensive piece of equipment works so bad. Right now I even dont believe NETEGEAR will be able to solve this becuase I do not think that this is software issues. I mean you cant be so incompetent developer to not fix such an issues in 10 releases of the firmware. So what I think is that some of the Orbi units have hardware issues. Either some fault or some incompatibility how the units are assembled.
FURRYe38 wrote:If this phone is the only item causing problems and others are not, then maybe this phone should be looked at and reviewed. Make sure it's up to date.
I would contact the Mfr of this phone and ask for help and informatoin regarding this.
How old is this phone?
aucman wrote:So my stroy goes:
Orbi system router is doing great. Every device connected to the router is doing good and no issues.
But when Andorid phone (LG G4) is connected to the satellite there are constant wifi dropouts. In avrage 2 dropout in 15 to 30 minutes.
Installed 2.1.2.18 and the same issue
Installed 2.1.3.4 and the same issue
installed 2.0.1.4 and the same issue
Tried every combination with Daisy Chain disabled/enabled, Fast Roaming disabled/enabled, MU-MIMO disabled/enabled, BEAMFORMING disabled/enabled, 20/40 Mhz coexsitance diabled/enabled, UPNP mapping disabled/enabled, Different wifi channels, moved satellite closer and far.
All the same **bleep**.
I kind of regret now by not going with Linksys Velop. Bought this on AMAZON and paid around 650 euros three months back. Its insane that such and expensive piece of equipment works so bad. Right now I even dont believe NETEGEAR will be able to solve this becuase I do not think that this is software issues. I mean you cant be so incompetent developer to not fix such an issues in 10 releases of the firmware. So what I think is that some of the Orbi units have hardware issues. Either some fault or some incompatibility how the units are assembled.its LG g4...released 2015...its not so old and works on other wifis without problems. It is not the only phone. My girlfriends phone also has issues when connecting to that same sattelite. Mostly phones are connected to this satellites. Laptop is almost all the time on the router. Did not test laptop extensively on the satellite.
Does the phones connect to ther router ok if you disable the satellite and just use the main Orbi router?
aucman wrote:its LG g4...released 2015...its not so old and works on other wifis without problems. It is not the only phone. My girlfriends phone also has issues when connecting to that same sattelite. Mostly phones are connected to this satellites. Laptop is almost all the time on the router. Did not test laptop extensively on the satellite.