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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
FURRYe38 wrote:Can you post your switch model# again, I don't remember which one you had. Possible that this switch could be an issue. This is one reason for doing the long cable between the router and satellite.
Do you have more then one satellite that you can test with? You might swap satelites if you have more than one to test directly connection stability. It's possible that you have a bad Satellite and or bad router or system entirely aswell. If you can test with a different satellite directly to check stability. IF you seem to find that it's still not working well at this point, I would ask for a full RMA. Have them load up v2.1.3.4 and send a system out to you.
You would need to test the direct connect a bit longer if you have a long cable to see if the remote location exhibits the same 50% issue. Just seems that you are getting more results with direct connect then you not getting any connections with in wall cabling, switch and orinfrastrucure. This points to something in this area.
Main switch is D-Link DGS-1024D.
I spent several hours testing tonight, and I'm giving up - with this firmware, at least.
I do have two RBS50s to test with. Occasionally, I'll plug a LAN cable in, and the router GUI will still show 5G backhaul, this is even after 10+ minutes and a reboot. Sometimes I'll move a satellite to a completely different room/LAN drop, plug it in, and the LAN will crash, taking both RBS50s offline (magenta) as well as knocking out my RBS50Y.
Anytime plugging in (different) LAN cables in can knock out 2 other satellites, we're talking a serious firmware issue here.
Maybe, maybe HW as well. Not everyone is having LAN backhaul issues. Even with managed switches, one user said he disabled IGMP protocol on the switch and is now working. I for one have a working LAN back haul system here with two non manged switches.
Your 1024D has the following features:
D-Link Green Features
• IEEE 802.3az Energy Efficient Ethernet (EEE)
• Link status detection power saving
Possible that this could be a factor as well. You would have to find a non managed swtich with out any of these features to testl. Both of my swtiches are just normal standard non managed switches with out any energy saving features.
So, v2.1.4.x seems to be looming soon. Why not give that a try and see how it does when it becomes available. I would go thru the motions of upgrading and doing a factory reset on both router and satellite to give it a good chance after insstallation. If it still exhibits the same problem after that, I think you'll need to ask NG for a RMA.
Up to you.
turns2stone wrote:
FURRYe38 wrote:Can you post your switch model# again, I don't remember which one you had. Possible that this switch could be an issue. This is one reason for doing the long cable between the router and satellite.
Do you have more then one satellite that you can test with? You might swap satelites if you have more than one to test directly connection stability. It's possible that you have a bad Satellite and or bad router or system entirely aswell. If you can test with a different satellite directly to check stability. IF you seem to find that it's still not working well at this point, I would ask for a full RMA. Have them load up v2.1.3.4 and send a system out to you.
You would need to test the direct connect a bit longer if you have a long cable to see if the remote location exhibits the same 50% issue. Just seems that you are getting more results with direct connect then you not getting any connections with in wall cabling, switch and orinfrastrucure. This points to something in this area.
Main switch is D-Link DGS-1024D.
I spent several hours testing tonight, and I'm giving up - with this firmware, at least.
I do have two RBS50s to test with. Occasionally, I'll plug a LAN cable in, and the router GUI will still show 5G backhaul, this is even after 10+ minutes and a reboot. Sometimes I'll move a satellite to a completely different room/LAN drop, plug it in, and the LAN will crash, taking both RBS50s offline (magenta) as well as knocking out my RBS50Y.
Anytime plugging in (different) LAN cables in can knock out 2 other satellites, we're talking a serious firmware issue here.