NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AmitR's avatar
AmitR
NETGEAR Employee Retired
Mar 09, 2018
Solved

Orbi MR 2.1 issues update 3/9/18

Let me give you a quick update on the status since the last time we posted.  Over the last several weeks, we assembled a cross functional team, locked them in a room with food and coffee and dedicate...
Troubleshooting
thombe's avatar
thombe
Apprentice
Mar 12, 2018

thanks for the update.

  • mpf541's avatar
    mpf541
    Apprentice
    Mar 12, 2018

    So I called in over the weekend trying to get a beta copy of the new firmware. After 1 1/2 hours on the phone I fianlly get someone that makes me sign a beta tester agreement and tells me the latest version is 2.1.3.2 there is no 2.2. So I tried this. !0 min after i  finished setting up the system with this and resetting to start fresh the internet dropped. Not being very happy I then decieded to reset and try again.

     

    Same result

     

    Went down to bestbuy who happens to have velop system on sale right now. All is working properly. been up almost 24 hours now with no issues.

     

    I would really like to keep using the orbi. How do I get the new beta 2.2 so i can see if that will works while i still can return the other system.

     

    And I am puzzeled why I call in and was not given the latest beta.  that might have worked. 

     

     

    • Starbucky's avatar
      Starbucky
      Apprentice
      Mar 12, 2018

      I was thinking of doing the same and asking for the 2.2 beta. I have until March 23rd to return the RBK50 system. I had posted that after 12 days I didn't have any issues but on Saturday evening some of my wifi cloud cams stopped working as well as my Honeywell wifi thermostat. I rebooted the RBR50 and everyhting came back online. Then Sunday morning the system rebooted by itself.

       

      I'm kickin myslef for not buying the Veliop system when it was on sale last week. We get ripped off here in Canada for electronics and I hate paying regulatr pricing on most things... If I buy the Velop I'll need to buy the Circle box on top of that as we really like the Circle for the kids.

      I'm also looking at the Eero system. It seems to be alot more mature than the rest but it seems to be limited to mobile app only, no web interface, sort of deal breaker for me.

       

      Anyway I'm not holding my breath for a 2.2 release before my thirty days return option are up. I guess I'll be swapping the Orbi out on the weekend. It's too bad, I really liked it.

       

      Cheers,      

    • scsista's avatar
      scsista
      Aspirant
      Mar 21, 2018

      Hi. I wanted to purchase an orbi last week but looking at all the comments on this forum I am just lost.

      I dont need ethernet backhaul nor daisy chain (planning to buy 1 router + 1 satellite combo) and no circles option either.

      Just need a dedicated fast connection to work on the router + satellite. If I switch back to version 2.0.1.4 or all the way back to 1.11.0.20 will it work without any issue? 

      Please advise.  Thanks

      • FURRYe38's avatar
        FURRYe38
        Guru
        Mar 21, 2018

        Please try what comes loaded on the system first. You can also disable some of the features and see if this helps any:

        Beamforming, MIMO, Daisy Chain since you only will be using 1 Satellite and Fast Roaming. 

         

        If you experience any problems, then attempt to downgrade at that time. 

        scsistawrote:

        Hi. I wanted to purchase an orbi last week but looking at all the comments on this forum I am just lost.

        I dont need ethernet backhaul nor daisy chain (planning to buy 1 router + 1 satellite combo) and no circles option either.

        Just need a dedicated fast connection to work on the router + satellite. If I switch back to version 2.0.1.4 or all the way back to 1.11.0.20 will it work without any issue? 

        Please advise.  Thanks