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Forum Discussion
pradones
Oct 05, 2021Aspirant
Orbi Mesh Wifi is not connecting to with Blink Sync Module
I have an Orbi RBR50 with two satellites set up in my home. I am not able to connect the Blink Sync Module (Blink Cameras) resulting in the inability to connect the camera system to my wifi and rende...
CrimpOn
Oct 06, 2021Guru
I see step 5, "Plug in Sync Module" and wait for steady green and blinking blue.
https://support.blinkforhome.com/en_US/battery-powered-camera/setting-up-your-battery-powered-camera
This is where the red light appears?
Have you done this step:
https://support.blinkforhome.com/en_US/original-sync-module/sync-module-reset-button
The Blink system has only 2.4G radios and is careful to explain that it only detects 2.4G WiFi systems. You can temporarily stop broadcasting the Orbi 5G WiFi signal if you want to, but it should have no bearing on the problem.
My practice with new gizmos is to set them up while sitting comforably in the same room with the Orbi router. Makes it easier to switch attention from the Orbi Attached Devices screen, to the smartphone app, and to the device itself. After the gizmo is working, I move it to the desired location.
It would have been nice if Amazon had mentioned somwhere in the setup description what a red light is supposed to indicate.
- pradonesOct 06, 2021Aspirant
Sorry I did not mean to confuse you, when I start the process the blue light is on and the green light is blinking, I am able to identify the system and begin entering the wifi and password, after a few seconds of trying to connect I get the red light which lets me know it did not work.
- CrimpOnOct 06, 2021Guru
pradones wrote:
Sorry I did not mean to confuse you, when I start the process the blue light is on and the green light is blinking, I am able to identify the system and begin entering the wifi and password, after a few seconds of trying to connect I get the red light which lets me know it did not work.
I am confused all the time. I was pretty sure it said green light ON and blue light blinking, but 'no matter'
So we are on step 7, choosing a WiFi system. You select the Orbi WiFi by pressing on the name, and move on to step 8 where the password is entered. This is like the 9th level of Hell for my fat fingers. At least Blink has a way to display the password that was entered (and not persist in showing 'dots'). The password is the Orbi WiFi password, not the web interface administration password.
If it fails the same way again after doing a 'reset' (I have a 'special' paperclip for this because I do it so often.), my next step would be to try it on a different WiFi network. Like the Orbi Guest WiFi.
- pradonesOct 06, 2021Aspirant
Unfortunately, attemtpting to add to the Guest Wifi Account was not succesful either.