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Solved
Orbi Network Apple Devices
Last week on Tuesday or Wednesday Hotmail login and Active directory login started being blocked on Apple Devices using the Orbi wifi network. It previously worked fine and still works fine if I do not use the mobile or other wifi networks. Has anyone else encountered this issue? Basically the Apple device on the Orbi wifi asks me to renter the password for the Hotmail account. The Microsoft online website to confirm the password is not available.
Dumbus wrote:I tried everything. Put Telstra Modem in bridge mode etc. Finally I found in the Orbi admin website (not on the Orbi App) that Disney Circle was enabled under the security tab. Turned it off and everything works again. Now I just need to find out why the Disney Circle App was blocking Microsoft websites suddenly. Thanks for your help
Nice
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thank you
9 Replies
Orbi doesn't block anything unless you have either Armor or maybe Circle apps enabled.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?- Firmware is 2.5.2.4. It is connected to Telstra NBN via a Telstra Smart Modem v2. I tried turning off Armor security and still had the problem connecting to Hotmail and Active Directory. I do not think circle is active but not sure as I do have the app.
What mode is your modem working in? Modem or router? This modem has a built in router already. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
