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Orbi RBK50 - connection lost throughout day
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Orbi RBK50 - connection lost throughout day
Equipment - Orbi High performance AC3000 Tri-Band WiFi System (RBK50)
AT&T Modem - Pace Model 5268ACFXN
Internet Provider - AT&T Fiber (Broward County Florida) - Getting 892.89 Download and 942.67 Upload speeds at time of writing this post
Ever since I installed my Orbi (One unit in my home office and the other downstairs in my bedroom) I have periodic loss of internet throughout the day. I called AT&T and they came out on 3 seperate occassions and each time tested all the connections on their end and they worked perfectly. They also ran extensive tests from the network and found no errors or outages - they claim my issue is some sort of IP conflict between the AT&T modem and my Orbi.
This issue is very frustrating as you can imagine and the problem seems to fix itself after about 3 to 4 minutes but it happens several times throughout the day and I work out of my home so it needs to be resolved.When the problem occurs I get the message "Gateway Authentication Failure" - and as stated earlier I don't do anything and the issue resolves itself after a few minutes.
Any help is appreciated.
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Re: Orbi RBK50 - connection lost throughout day
Hello Flagator90
Do you have the ATT modem bridged or set to modem only it could be the 2 router causing conflicts with each other.
DarrenM
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Re: Orbi RBK50 - connection lost throughout day
Darren,
This is a common problem for many folks since 1.11.x not just on AT&T but also Spectrum and others.
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