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Orbi RBK50 ethernet cable issues

Crossofiron
Aspirant

Orbi RBK50 ethernet cable issues

I cannot get the satellite to connect to any device using a ethernet cable. 

Message 1 of 10
CrimpOn
Guru

Re: Orbi RBK50 ethernet cable issues

It would help to have more information.

  • What sort of devices?  (laptop? desktop? television?)
  • Have you tried more than one ethernet cable? 
  • Do devices connect to the satellite over WiFi?

 

I love my Orbi.
Message 2 of 10
Crossofiron
Aspirant

Re: Orbi RBK50 ethernet cable issues

  • What sort of devices?  (laptop? desktop? television?)  All. Sony TV, PS4, and Sony Audio
  • Have you tried more than one ethernet cable?  3 diiferent cables
  • Do devices connect to the satellite over WiFi? Yes
Message 3 of 10
CrimpOn
Guru

Re: Orbi RBK50 ethernet cable issues

So, nothing will connect to the satellite using a cable?

Will devices connect to the router with a cable?  (the PS/4 might be portable?)

Are you able to bring up the Orbi "Attached Devices" web page and see if these devices appear?

Do the devices say whether they receive an IP address, or does an error message appear?

 

 

 

I love my Orbi.
Message 4 of 10
FURRYe38
Guru

Re: Orbi RBK50 ethernet cable issues

What is the Fw version on the RBR and RBS? 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 5 of 10
Crossofiron
Aspirant

Re: Orbi RBK50 ethernet cable issues

Are you speaking Greek for God's sake?

Message 6 of 10
Crossofiron
Aspirant

Re: Orbi RBK50 ethernet cable issues

Firmware is current.

Message 7 of 10
CrimpOn
Guru

Re: Orbi RBK50 ethernet cable issues


@Crossofiron wrote:

Firmware is current.


The reason people ask the specific firmware number is there are differences in the way Orbi functions depending on the firmware release.  For example, 2.3.5.30 was released last May, and 2.5.0.38 was released about a week ago.  Some people who updated firmware have reported that some issues have been improved, and (alas) in some areas the new firmware is "broken."

 

So, "current" might be 2.3.5.30 or 2.5.0.38.

I love my Orbi.
Message 8 of 10
FURRYe38
Guru

Re: Orbi RBK50 ethernet cable issues

FW = Firmware. Sorry, its not greek. 


@Crossofiron wrote:

Are you speaking Greek for God's sake?


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 9 of 10
Retired_Member
Not applicable

Re: Orbi RBK50 ethernet cable issues


@FURRYe38 wrote:

FW = Firmware. Sorry, its not greek. 


@Crossofiron wrote:

Are you speaking Greek for God's sake?


 


No....it could be GEEK

Message 10 of 10
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