Orbi RBK50 white flashing light

[shafman]

Hi,

I have seen various posts outlining a similiar problems but the solutions proposed (reboot, reset , firmware download etc.) did not work.

For the firmware update, I connected (macos) to Orbi via ethernet but i could not connect to orbilogin.com due to which i cannot install the firmware update.

Is the device unrecoverable? Any suggestions?

Thanks,

Shaf

[KevinLiT]

Hello shafman,

I understand that you can not connect to your RBK50 system using (macOS). Are you able to connect using the Orbi app?

Best,

Kevin

Community Team

[shafman]

Hi Kevin,

Thanks for replying.. Unfortunately no. The wifi network that i had setup to access Orbi is not available at the moment.

[KevinLiT]

Hi shafman,

Please check your PM.

Best,

Kevin

Community Team

[shafman]

Hi,

I responded with the details you requested.

Thanks,

Shaf