NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR-50 internal speed check with modem half the ISP speed
I have a 1Gig service from Xfinity and at their modem I verified speed of 999, however when checking speed of same connection between my Orbi Router and the Xfinity modem via o Netgear internal Orbi R...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What browser or app are you using on the wired PC?
So your getting 900Mbps with a wired PC connected to your RBR40?
Siege7817 wrote:I have the same issue with my RBR40 and have tried everything. If I plug a laptop directly into the ports on my Orbi router and test it I get full speed, I think the speedtest app built in to the Orbi is bugged. My new RAX120 displays speeds correctly with the built in app so maybe they can put that version into the next firmware for the Orbi.
I have the latest firmware and my modem is Actiontec T3200M. If I use wired from my laptop directly into either my modem or the Orbi router I get full speed which is 940down/940up. If I use the in app speedtest I only get about 540down/940 up, I have tried every firmware I have had access to and nothing has changed, I think the in app speedtest is borked because as I said my RAX120 in app speedtest works fine. As well, I have used multiple different browsers and the actual Windows speedtest app as well as fast.com on all available browsers, so that reinforces my theory that the Orbi app speedtest is bugged.
So after doing a factory reset on the RBR and setup from scratch, then don't use the speedtest app on the RBR, you do get 900Mbps on a wired PC with a speed test app or speedtest thru a web browser?
I see you have a RBR40 and not a RBR50. Interesting to see that the 40 series seems to be working while the 50 series is not.
My testing is done with out using the speedtest app on the RBR50.
Siege7817 wrote:I have the latest firmware and my modem is Actiontec T3200M. If I use wired from my laptop directly into either my modem or the Orbi router I get full speed which is 940down/940up. If I use the in app speedtest I only get about 540down/940 up, I have tried every firmware I have had access to and nothing has changed, I think the in app speedtest is borked because as I said my RAX120 in app speedtest works fine.
Yes, I have never had issues using a laptop that is wired directly to the Orbi router, it's the Orbi app that's not working properly. I gave up trying to get it to work properly once I tried the ports on the router and the speeds were correct in multiple sites/apps.
Ok, if this is with the Orbi app, then please post about this in the Orbi app forum as this doesn't relate to the 50 series WAN to LAN speeds:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Thank you.
Siege7817 wrote:Yes, I have never had issues using a laptop that is wired directly to the Orbi router, it's the Orbi app that's not working properly. I gave up trying to get it to work properly once I tried the ports on the router and the speeds were correct in multiple sites/apps.
FURRYe38: Just to make sure... This thread did not start as the Speedtest on the "Orbi app" which I understand to be the "Orbi app on the phone". It was started by Tbreneau with the complaint "I have a 1Gig service from Xfinity and at their modem I verified speed of 999, however when checking speed of same connection between my Orbi Router and the Xfinity modem via o Netgear internal Orbi Router app Speedtest I only get 400-430 Mbs speed no matter the configuration. What is going on with the netgear device’s speed check?". In other words, it seems to have been intended to be about the Speedtest page running on the Orbi router reporting half the speed available to it by the ISP, without involving neither the phone app nor the direct connection of any PC to the router. Therefore, this forum seems like the correct place to continue this discussion about the Speedtest page on the RBR50's admin web page.
It is your other thread (Orbi RBR50 is not supporting 900Mb+- on the WAN to LAN test) that is about WAN-to-LAN issue you are seeing & reporting. As some of the posts on this thread, including mine, alluded to, what you are seeing on your PC seems to be sporadically observed by the others as well, and might be based on the test server Speedtest on a PC connects to, but there might be other parameters yet to be discovered.
Tuna
PS: And, I believe, the only thing the Orbi phone app's Speedtest is doing is to ask the router to run its own internal Speedtest code, and then report the results back to the phone app. So, the Speedtest feature isn't really a phone app feature but a router feature.
Siege7817 wrote:
I have the latest firmware and my modem is Actiontec T3200M.
That is a modem router.
Bonded VDSL2 Modem 802.11ac Wireless Router T3200M - Actiontec.com
Is it in modem only (bridged) mode?
In the first message Tbreneau says:
Yes set modem to bridge testedTwo routers can cause much head scratching.
It is not an App-problem. The speed-test-functionality resides on the router, not the app. This could be a clever solution to test the internet speed as wifi-problems with clients are not influencing the test. It is a pity that the internet speed test just stops at 500 Mbps. So i need to crawl in my cellar and connect my laptop via cable with the router to get a proper speed result.
Justwords wrote:
So i need to crawl in my cellar and connect my laptop via cable with the router to get a proper speed result.
A wired connection is the only way to get a reliable speed test.
Tests over wifi simply test the wifi speed, not the speed between modem/router and the Internet.
The modem/router's built in "hard wired" test is also not the best option. It is designed for a specific purpose.
To get reliable tests, try using a few of the usual speed test sites, starting with anything that your ISP provides. A single site relies on location, network conditions and other variables.
- We have a great test at http://Speedtest.computerbild.de here in germany. The point is that a test from within the router is much more convenient as you do not have to setup a wired connection to the router (also my MacBook and my Smartphone do not have Ethernet ports). So if NETGEAR creates such a test they should better make it work.
Mac can have wired ethernet added them with a USB C to Ethernet adapter. I'm waiting on mine to arrive for my MBP 2018.
Wired speed testing is already preferred and recommended. Wireless brings too many variables and thus causes inaccurate results.
Justwords wrote:
We have a great test at http://Speedtest.computerbild.de here in germany. The point is that a test from within the router is much more convenient as you do not have to setup a wired connection to the router (also my MacBook and my Smartphone do not have Ethernet ports). So if NETGEAR creates such a test they should better make it work.
