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HenryFitzgerald's avatar
Jul 15, 2019

Orbi RBR20 internet speed lower than expected

I have a gigabit internet plan with my ISP (Actual max speeds: 950 Mbs download, 500 Mbs upload). When I connect my PC to my ONT directly via a cat. 6 ethernet cable, I enjoy the previously mentioned speeds.

Unfortunately when I plug my Orbi RBR20 into my ONT, speeds do not exceed 500 Mbs, both download and upload, when connected to the Orbi router via cat. 6 ethernet. Needless to say, speeds are lower when connected via Wi-Fi.

I understood the Orbi supported at least gigabit speeds. Am I missing a beat here? If so would be keen to know, thank you.

34 Replies

    • HenryFitzgerald's avatar
      HenryFitzgerald
      Aspirant
      Firmware is 2.3.5.26

      I don't have an ISP modem. I plug my devices directly into my household's Optical Network Terminal (ONT). Other devices I plug into my ONT enjoy 950Mb download and 500Mb upload speeds. Unfortunately, my Orbi only reaches 400Mb speeds both ways (tested using the speed test in the Orbi app) when plugged in the ONT.

      What is AP mode?

      I'm in New Zealand, so my system may be peculiar. My set up:

      An ONT provided by the telecoms company (Chorus). My ISP is MyRepublic. They communicate with Chorus to provide my internet through the ONT. I then plug my devices directly into the ONT (e.g. my Orbi router).
  • I am also experiencing the same issue. 450 download speed, 980 upload. Very strange.
    • Original_Shua's avatar
      Original_Shua
      Aspirant

      Same issue here... 

       

      I have fiber which is 950 down and up via CAT6.

       

      on TP-Link Archer C7 I see 900+ on avg.

       

      'Upgraded' to this Orbi and my DL is ~525 and my UL is 900+

       

      What the deuce?!? 

  • Hey Henry,

    I am with 2degrees and have the same issue - refer to this thread: https://community.netgear.com/t5/Orbi/RBR50-unable-to-handle-gigabit-connection/td-p/1825126

    However it seems like MyRepublic uses DHCP instead of PPPoE which should be less resource intensive. Regardless, it sounds like the Orbi doesn't seem to powerful enough to route at gigabit speeds. If you take a look at the comparison table SW posted on the second page of that thread, it looks like NG recommends the AX series for gigabit services.

    When you put the Orbi into AP mode, what router are you using? When I use my Orbi in AP mode with the 2D supplied Fritzbox as a router, I can attain the advertised speeds. Is it possible that in AP mode, the router you are using is not giving you gigabit speed either?



    Long story short, the Orbi doesn't seem powerful enough to accommodate
  • Just wanted to chime in that I've been seeing this for better part of a year now. 

     

    With the RBR20 router, I'm seeing 400 Mbps down and 900 Mbps up. Speedtest at modem gets 900 down and 900 up. I was hoping that the RBR50 router may be able to handle the faster download speeds, but reading the other threads, it seems to not be the case. 

     

    Also seems like the RBR850 may be able to handle the faster download speeds; just need to wait for the price to come down (a lot).

  • Have had this same issue since I bought my RBR20 for over a year now

    • ATT Modem/Router with Gigabit speed package
      • ManufacturerModel Number: ARRIS BGW210-700
    • RBR20 Router Firmware Version: V2.3.5.26
    • Passthrough on ATT Modem/Router enabled and working
    • RBR20 in Router mode using passthroughed IP
    • LAN on ATT ONT port is full gigabit speeds confirmed on multiple laptops
    • Speedtest on RBR20 admin portal gets around 500-600 download | 900+ upload
    • Speedtest connected to LAN of RBR20 averages around 400mbps download
    • Speedtest connected to Wifi of RBR20 averages around 400mbps download
    • Returned ATT Modem/Router to defaults and confirmed full Gigabit speeds on any port on that device.
    • FURRYe38's avatar
      FURRYe38
      Guru

      What happens if you configure the RBR system for AP mode, disable IP Pass thru on the modem for the RBR?


      Merilious wrote:

      Have had this same issue since I bought my RBR20 for over a year now

      • ATT Modem/Router with Gigabit speed package
        • ManufacturerModel Number: ARRIS BGW210-700
      • RBR20 Router Firmware Version: V2.3.5.26
      • Passthrough on ATT Modem/Router enabled and working
      • RBR20 in Router mode using passthroughed IP
      • LAN on ATT ONT port is full gigabit speeds confirmed on multiple laptops
      • Speedtest on RBR20 admin portal gets around 500-600 download | 900+ upload
      • Speedtest connected to LAN of RBR20 averages around 400mbps download
      • Speedtest connected to Wifi of RBR20 averages around 400mbps download
      • Returned ATT Modem/Router to defaults and confirmed full Gigabit speeds on any port on that device.

       

  • Any update on the issue? I also have the same issue. Any solutions?


    HenryFitzgerald wrote:
    I have a gigabit internet plan with my ISP (Actual max speeds: 950 Mbs download, 500 Mbs upload). When I connect my PC to my ONT directly via a cat. 6 ethernet cable, I enjoy the previously mentioned speeds.

    Unfortunately when I plug my Orbi RBR20 into my ONT, speeds do not exceed 500 Mbs, both download and upload, when connected to the Orbi router via cat. 6 ethernet. Needless to say, speeds are lower when connected via Wi-Fi.

    I understood the Orbi supported at least gigabit speeds. Am I missing a beat here? If so would be keen to know, thank you.

     

    • FURRYe38's avatar
      FURRYe38
      Guru

      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

      Is the Orbi system operating in Router or AP mode?


      doublepeak wrote:

      Any update on the issue? I also have the same issue. Any solutions?



       


       

      • doublepeak's avatar
        doublepeak
        Aspirant
        I am using att fiber 1gb service. And modem is bgw210-700. I tried both ap and router mode and got pretty much same download speed of around 430mbps.