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Forum Discussion
HenryFitzgerald
Jul 15, 2019Aspirant
Orbi RBR20 internet speed lower than expected
I have a gigabit internet plan with my ISP (Actual max speeds: 950 Mbs download, 500 Mbs upload). When I connect my PC to my ONT directly via a cat. 6 ethernet cable, I enjoy the previously mentioned ...
FURRYe38
Apr 16, 2020Guru
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
doublepeak wrote:Any update on the issue? I also have the same issue. Any solutions?
doublepeak
Apr 16, 2020Aspirant
I am using att fiber 1gb service. And modem is bgw210-700. I tried both ap and router mode and got pretty much same download speed of around 430mbps.
- FURRYe38Apr 16, 2020Guru
Thats over a wired connection?
Seem others post with this partciular modem.
https://community.netgear.com/t5/Orbi/ATT-fiber-BGW210-and-costco-RBR50-RBS50/m-p/1868313#M83488
https://www.f0il.com/how-to-arris-bgw210-700-modem-router-with-netgear-xr500-router/
ATT Dumb Swiith Method:
https://community.netgear.com/t5/Orbi-AX/Orbi-AX-6000-and-AT-amp-T-fiber-gateway-issue/m-p/1890125/highlight/true#M2756
Modem FW may have broke good speeds between the modem and Orbi in router mode:- doublepeakApr 16, 2020Aspirant
The Router provided by ATT has a test mode showing it can reach around 950mbps both up/down link from router itself, while the Orbi shows only ~430mbps down but ~900mbps for wired connection.
Another issue is the Samsung Galaxy Note 10+ can only get ~100mbps with WIFI. That might be due to the phone itself.
- FURRYe38Apr 16, 2020Guru
Don't use the Orbi app or built in Speed test app on the RBR. Always use a wired PC and Ooklas installable app or your ISPs speed test site for testing speeds wired. If you have used these on the RBR. I would factory reset the RBR and setup from scratch. Besure to not enable Armor, Circle, Speed test, access controls or Traffic meter.
Check other wifi devices for speeds afterwards. Most newer phones and pads should see or max out at around 400-500Mbps depending on there design and having a 5Ghz connection to the Orbi wifi.