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Forum Discussion
HenryFitzgerald
Jul 15, 2019Aspirant
Orbi RBR20 internet speed lower than expected
I have a gigabit internet plan with my ISP (Actual max speeds: 950 Mbs download, 500 Mbs upload). When I connect my PC to my ONT directly via a cat. 6 ethernet cable, I enjoy the previously mentioned ...
doublepeak
Apr 16, 2020Aspirant
I have followed the steps to disable the firewall/packet filtering, and also have enabled the passthrough mode for the ATT's Modem/Router and the RBR20 works as a router mode.
Unfortunately the speed does not improve. I will try with wired PC. But other than that, what can I do?
I think I saw another thread about RBR50 or other model that has the similar issue. People have reported speed is back to expected after upgrading to a new firmware. Do we expect any new firmware? I doubt this is a firmware issue.
FURRYe38
Apr 16, 2020Guru
Ya it's not a FW issue. I and others see near 900Mpbs with ours:
https://community.netgear.com/t5/Orbi/Orbi-RBR50-is-not-supporting-900Mb-on-the-WAN-to-LAN-test/m-p/1827295/highlight/true#M76372
https://community.netgear.com/t5/Orbi/New-RBR50-Satellite-setup-some-thoughts-and-questions/m-p/1695161/highlight/true#M50762
https://community.netgear.com/t5/Orbi/Download-speed-cut-in-half-on-wired-connection/m-p/1695372/highlight/true#M50815
Seems to be more of a problem with these modem gateways with Orbi in router mode.
You can try AP mode on the RBR with the ATT router with out any IP passthru configured.
- doublepeakApr 17, 2020Aspirant
Tried to disable passthrough and set the RBR20 to AP mode, and it does not help. :-(
- FURRYe38Apr 17, 2020Guru
Possible that the 20 series may not support anythng near 900Mpbs...or there is something wrong with your RBR.
I would contact NG support and ask about this.
If your wiith in a return period with the place you got it, you might return it and get in to a 50 series Orbi system.
doublepeak wrote:Tried to disable passthrough and set the RBR20 to AP mode, and it does not help. :-(
- doublepeakApr 17, 2020Aspirant
I have been using it for almost 2 years. Just upgraded to ATT fiber two weeks ago and see this issue.
Have anyone in this thread solved the issue? I dont see any answers.
- FURRYe38Apr 17, 2020Guru
Possible that the 20 series doesnt' support near 900mpbs. Looked thru the thread, no body as returned anything faster than 500-600Mpbs.
- doublepeakApr 17, 2020Aspirant
That would be quite surprising, given the fact that gigabit hub/router speed has been around for so many years.
I do see the other thread mentioned RBR50 had the similar issue solved after a firmware upgrade. I have strong reason to believe this is mostly a firmware issue.
FURRYe38 wrote:Possible that the 20 series doesnt' support near 900mpbs. Looked thru the thread, no body as returned anything faster than 500-600Mpbs.
- FURRYe38Apr 17, 2020Guru
Yes 1000Mbps has been around for many years. On the WAN and LAN ports. This is a connect rate only, not thruput speed which differs. However this doesn't mean the WAN to LAN speeds will be supported fully. A few factors will inpact this. CPU and handling of the WAN to LAN speeds and if Cut-Thru or HW NAT accelleration is included in the HW and FW to help support seeing anything near 900Mpbs on the WAN to LAN speed with a wired PC.
I have several current 1000Mpbs supporing routers, on the WAN and LAN Ports. they don't support anything near 900Mpbs on the WAN to LAN, just not enough CPU support or no HW NAT accelleration was buit in.
Something to contact NG support about and ask about it.
- doublepeakApr 17, 2020Aspirant
Thanks. I just went through the support page of netgeat. They ask to pay for Premium Support as my product was bought 2 years ago. Hmm.
- doublepeakApr 17, 2020Aspirant
I thought you are a moderator. :smileyhappy: Thanks. Dont know how to contact a real one.
- FURRYe38Apr 17, 2020Guru
We are co users and voluteers here. Just select on the tagged name and it will open there profile. You can send them a PM there.