NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBR40/RBS40 (V2.1.4.16) mesh network drops connection to Apple iMac
I have an ongoing issue where my Orbi RBR40/RBS40 (firmware = 2.1.4.16) mesh network drops the connection to an Apple iMac on OSX v10.13.5. No issues like this previously with my old Apple Time Capsu...
The changes that apparently fixed my connection issue...
In orbilogin.com, Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
In orbilogin.com, Advanced WAN Setup changed MTU Size(in bytes) to 1492.
Powered down the Orbi. Powered down the cable modem. Restarted both.
Any other wifi neighbors near by? If so, how many?
What channels are you using? Try manual channels 1, 6 or 11 on 2.4Ghz and other unused channels on 5Ghz.
Disable MIMO, Daisy Chain and Fast Roaming.
Whats the distances between the router and satellites.
Whats the distances between the router, satellite and TV?
What is the Mfr and model# of the ISP modem the Orbi is connected too? Built in router here by chance?
Yes, there are many neighbors. Istumbler shows other routers on chan 11. I've tired other chans, but 11 shows no other routers with strong signals. Also on chan 48 with no other routers showing up. MIMO, Daisy Chain and Fast Roaming are disabled. Distance between router and sat is ~60 feet and one floor apart. Router and tv are 2 ft apart. The cable modem is a Netgear Nighthawk AC1900 (24x8) DOCSIS 3.0.