NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBR40/RBS40 (V2.1.4.16) mesh network drops connection to Apple iMac
I have an ongoing issue where my Orbi RBR40/RBS40 (firmware = 2.1.4.16) mesh network drops the connection to an Apple iMac on OSX v10.13.5. No issues like this previously with my old Apple Time Capsu...
The changes that apparently fixed my connection issue...
In orbilogin.com, Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
In orbilogin.com, Advanced WAN Setup changed MTU Size(in bytes) to 1492.
Powered down the Orbi. Powered down the cable modem. Restarted both.
Is the modem in bridge mode? That modem has a router built in and I would get the modem in bridge mode if possible...disable ALL wireless radios on the modem as well...
I do not believe the cable modem is in bridge mode. When I follow the c7100v user manual directions and attempt to login to the modem to do that I seem to be talking to the Orbi instead. i.e. routerlogin.com/net is same gui and data displayed as with orbilogin.com/net. I'll keep looking or maybe I can get Netgear support to answer that question. Still no response from support on this wifi dropping problem that I submitted to them a few weeks ago.
Try changing to manual channels 1, 6 ro 11 and disable Daisy Chain, MIMO and Fast roaming on the router and see if this help with the iMac. I have an iMac, 2008-9 era. It connects to satellite in next room over. Haven't seen any issues...
Thanks. Those setting are disabled and I've gone from 1 to 6 to 11. 11 seems to be working the best thus far as there are no strong chan 11 signals nearby. Re Macs, I have 3 in the same room and only 1, the iMac, has the issue (others are a Macbook Pro and a Mini). I guess it could be a problem with the iMac, but there were no issues like this when I using the Time Capsule. So why did I switch you may ask... TCs have been discontinued by Apple, but you probably know that already. Thx for your ideas...
Can you lan wire connect the one iMac and see if it does anything different?