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Forum Discussion
rayterry
Jul 04, 2018Apprentice
Orbi RBR40/RBS40 (V2.1.4.16) mesh network drops connection to Apple iMac
I have an ongoing issue where my Orbi RBR40/RBS40 (firmware = 2.1.4.16) mesh network drops the connection to an Apple iMac on OSX v10.13.5. No issues like this previously with my old Apple Time Capsu...
- Jul 12, 2018
The changes that apparently fixed my connection issue...
In orbilogin.com, Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
In orbilogin.com, Advanced WAN Setup changed MTU Size(in bytes) to 1492.
Powered down the Orbi. Powered down the cable modem. Restarted both.
rayterry
Jul 07, 2018Apprentice
I do not believe the cable modem is in bridge mode. When I follow the c7100v user manual directions and attempt to login to the modem to do that I seem to be talking to the Orbi instead. i.e. routerlogin.com/net is same gui and data displayed as with orbilogin.com/net. I'll keep looking or maybe I can get Netgear support to answer that question. Still no response from support on this wifi dropping problem that I submitted to them a few weeks ago.
FURRYe38
Jul 07, 2018Guru
Try changing to manual channels 1, 6 ro 11 and disable Daisy Chain, MIMO and Fast roaming on the router and see if this help with the iMac. I have an iMac, 2008-9 era. It connects to satellite in next room over. Haven't seen any issues...
- rayterryJul 07, 2018Apprentice
Thanks. Those setting are disabled and I've gone from 1 to 6 to 11. 11 seems to be working the best thus far as there are no strong chan 11 signals nearby. Re Macs, I have 3 in the same room and only 1, the iMac, has the issue (others are a Macbook Pro and a Mini). I guess it could be a problem with the iMac, but there were no issues like this when I using the Time Capsule. So why did I switch you may ask... TCs have been discontinued by Apple, but you probably know that already. Thx for your ideas...
- FURRYe38Jul 07, 2018Guru
Can you lan wire connect the one iMac and see if it does anything different?
- rayterryJul 08, 2018Apprentice
Yes, I have cables long enough to try that. I'd just have to walk over a lan cable across the living room for 5 or 6 days to see if things would be better, and I suspect they would. I'm trying chan 6 again, just for grins, so maybe after that test completes. Thx again for trying to help.