NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rayterry
Jul 04, 2018Apprentice
Orbi RBR40/RBS40 (V2.1.4.16) mesh network drops connection to Apple iMac
I have an ongoing issue where my Orbi RBR40/RBS40 (firmware = 2.1.4.16) mesh network drops the connection to an Apple iMac on OSX v10.13.5. No issues like this previously with my old Apple Time Capsu...
- Jul 12, 2018
The changes that apparently fixed my connection issue...
In orbilogin.com, Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
In orbilogin.com, Advanced WAN Setup changed MTU Size(in bytes) to 1492.
Powered down the Orbi. Powered down the cable modem. Restarted both.
FURRYe38
Jul 08, 2018Guru
You could try lowering the power output of the 5Ghz radio from 100% to 50% persent and see if this helps any.
As a last resort, I would do a full factory ERASE on the router and satellite. THen set up from scratch. I would test with out the satellite added initially. See if the problem continues.
rayterry
Jul 09, 2018Apprentice
Tried 50% and 75% power, but no diff. Called support and they said to change cts on 2.4 and 5 to 2307 and change mtu to 1492 and restart. Did that, now waiting to see what happens.
- FURRYe38Jul 10, 2018Guru
Keep us posted...
- rayterryJul 11, 2018Apprentice
Fingers are crossed as I write this, and that isn't easy to do...
It looks like that might have fixed the issue. I admit that I read about that change/fix in a related thread, but the following comments said that moding those 3 parms made no sense and wouldn't help. I should have igmored that. It has been over a day now since this problem occurred. Another couple days of stability will indicate to me that this issue is over. Thx much for your help.
- FURRYe38Jul 11, 2018Guru
Good to hear.
Come back if you need. Enjoy. :smileywink: