NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR40 - cannot login and security questions fail. What do I do?
I have an Orbi RBR40 but dont remember the admin password. I was able to login to the password recovery but the answers to the security questions appear not to be correct. How can I get into my router for updates?
1 Reply
I think that your only way out of this is to do a factory reset.
- Make sure your Orbi device is powered on.
- Using a paper clip or similar object, press and hold the Reset button until the Power LED on your Orbi device blinks amber.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
