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Orbi RBR50 - Disconnects random devices throughout the day
We have the Orbi RBR50 along with the Motorola DOCSIS 3.1 Cable Modem Model: MB8600 Things have been working just grand for months and months...but the last few days multiple devices will lose inte...
Hello JC-Corcoran ,
Thank you for the update!
The current firmware version 2.7.5.4 does not show up since it is an optional update that has been proven to help several users with interim network compatibility issues. However, the firmware version 2.7.5.4 is still an optional update. Since the RBR50 firmware version 2.7.4.24 is not an optional update, your RBR50 will think that it has the most recent update installed because it has the most recent mandatory update installed.
Please keep us updated on the progress of this issue!
Best,
Kevin
Community Team
These devices all support WiFi6 (802.11ax), which the RBR50 does not.
On the laptop, it should be possible to into the WiFi adapter settings and tell it not to use 802.11ax. Could you try that and see if it makes any difference?
(I have no idea what iPhones allow users to do with WiFi settings)
Interesting…I’m pretty locked down with it being a work issued computer. I don’t have many admin rights. Will see what I can finagle.
So, are we thinking something changed recently with the Router or the devices? Everything was working without issues a couple weeks back and months prior to that. Just a recent issue.
So, are we thinking something changed recently with the Router or the devices? Everything was working without issues a couple weeks back and months prior to that. Just a recent issue.