NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DomerIN
Aug 19, 2018Guide
Orbi RBR50 Dropping Internet Connection Regularly
I have an Orbi RBR50 and RBS50 connected via wireless backhaul. They have been working perfectly for a year. For the past two weeks, the router has been dropping the Internet connection regularly, ...
PaulK617
Aug 20, 2018Star
I’m having same problems. It’s been about a month now. Some devices will have wireless connection and work fine. While some devices are connected to my network but no internet connections. It’s been a huge headache to keep setting up devices all over or rebooting the modem and router to make it work. When I first notice the issue, I’d changed the 5ghz bandwidth channel to 1. That worked for a bit. Now I’m constantly rebooting my system at least twice a day. WTH fix this already.
- AlanandstaciNov 15, 2019AspirantI am having the same issue, i keep having to reboot about 2 times a day. This is getting old.
- FURRYe38Nov 21, 2019Guru
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?Does modem have a built in router? If so, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Alanandstaci wrote:
I am having the same issue, i keep having to reboot about 2 times a day. This is getting old.