NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR50 Dropping Internet Connection Regularly
I have an Orbi RBR50 and RBS50 connected via wireless backhaul. They have been working perfectly for a year. For the past two weeks, the router has been dropping the Internet connection regularly, ...
30 feet is recommended in between the base router and satellite
DomerIN wrote:
I have an Orbi RBR50 and RBS50 connected via wireless backhaul. They have been working perfectly for a year. For the past two weeks, the router has been dropping the Internet connection regularly, showing up as having no IP address.
Both Orbis have the 2.1.4.16 firmware. I suspect that this firmware caused the problem. I don't know when it downloaded and installed automatically, but this problem came out of the blue after a year of operation.
Support had me do a factory reset of the satellite and router and the connection worked for a few days, but now it is back to dropping every hour or so.
The cable modem is functioning fine. When I connect a laptop directly to the cable modem, it picks up and IP address and is on the Internet fine.
I tried downgrading to an older firmware version but get an error that the firmware file is not valid. I've tried downgrading both the satellite and the router.
Any advice?
to begin with depending upon building materials.