×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

Orbi RBR50, I’m still having drops in signals in parts of the house.

Shazw1
Follower

Orbi RBR50, I’m still having drops in signals in parts of the house.

Recommendations to improve this. I tried to call sales for a recommendation but I was on the phone for an hour and got passed around. Hoping I can a solution here.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 2
FURRYe38
Guru

Re: Orbi RBR50, I’m still having drops in signals in parts of the house.

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
https://eyenetworks.no/en/wifi-signal-loss-by-material/


What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

 

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 247 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7