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Forum Discussion
Orbi RBR50 Satellite not connecting to the router
I have been using my Orbi RBR50 router with RBS50 satellites for nearly a month without any issues. I noticed that my satellite were connecting to the router. I've tried rebooting them both with ...
Thanks I checked and the configuration is corre t, dayse chain ,
I pressed both side the sync button, but does not worked.
Why when I try to reset the satelie it`s not working? Is it a matter of firmaware?
The satelite seems normal, it is on, the led is green, but not answer any action I have done.
Tonyreis71 wrote:
.........
Why when I try to reset the satelie it`s not working? Is it a matter of firmaware?
The satelite seems normal, it is on, the led is green, but not answer any action I have done.
This can also be an issue in the router. Can be an IP assignment issue:
- Is the Orbi set in Router or AP mode?
- If in Router mode. What DHCP range do you have?
- Are your devices assigned the IP addresses in the range above?
- Please make sure that the Satellite is not in the Block list under "Access Control":
- Do you have the possibility to make a wifi scan? With a wifi scan you could see if the Router is broadcasting the Backhaul network with no SSID. Check the frequency and power level of that network.
Thanks for the help, bellow the configurantions you asked:
- The router is in Mode Router
-The range of IP is 192.168.1.2 to 192.168.1.254
Are your devices assigned the IP addresses in the range above?
The devices assigned are is the range
Please make sure that the Satellite is not in the Block list under "Access Control":
The satelite is not in the block list or the other two list.
Do you have the possibility to make a wifi scan? With a wifi scan you could see if the Router is broadcasting the Backhaul network with no SSID. Check the frequency and power level of that network.
I have the Genie app in my cellphone I don`t know If I did correct the scan but it semms ok as you can see bellow. Why I check If the Router is broadcasting the Backhaul network with no SSID?
Are there anything esle I can do ?
Tonyreis71 wrote:
Thanks for the help, bellow the configurantions you asked:
- The router is in Mode Router
-The range of IP is 192.168.1.2 to 192.168.1.254
Are your devices assigned the IP addresses in the range above?
The devices assigned are is the range
Please make sure that the Satellite is not in the Block list under "Access Control":
The satelite is not in the block list or the other two list.
Do you have the possibility to make a wifi scan? With a wifi scan you could see if the Router is broadcasting the Backhaul network with no SSID. Check the frequency and power level of that network.
I have the Genie app in my cellphone I don`t know If I did correct the scan but it semms ok as you can see bellow. Why I check If the Router is broadcasting the Backhaul network with no SSID?
Are there anything esle I can do ?
Thanks for the information. I'm waiting for your pictures to be "moderated" so that I can see them. I still can't see them. :)
Tonyreis71 wrote:
......................
Do you have the possibility to make a wifi scan? With a wifi scan you could see if the Router is broadcasting the Backhaul network with no SSID. Check the frequency and power level of that network.
I have the Genie app in my cellphone I don`t know If I did correct the scan but it semms ok as you can see bellow. Why I check If the Router is broadcasting the Backhaul network with no SSID?
Are there anything esle I can do ?
Can you please show the wifi scan of all Orbi networks that you see in the Genie app. I can't understand the scan snapshot above, is your SSID called "ORBI84" or is it "Tonyhome"? There must also be a network with no such SSID, a "hidden" network which is the backhaul network broadcasted by the router. Can you see it?
Can you please show the wifi scan of all Orbi networks that you see in the Genie app. I can't understand the scan snapshot above, is your SSID called "ORBI84" or is it "Tonyhome"?
Yes the network name o ORBI84 Tonyhome
Bellow the Network Map from Genie:
There must also be a network with no such SSID, a "hidden" network which is the backhaul network broadcasted by the router. Can you see it?
Can you explain me how to see this hidden network? I sit possible using the Genie app or I need another app? If is it possible with Genie , please inform in wich function.
Thanks