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Forum Discussion
deanandkt
Oct 13, 2018Aspirant
Orbi RBR50 Slow Wired WAN after 2.2.1.210 Upgrade
My system updated automattically this week from 2.1.4.16 to 2.2.1.210. I have ATT Fiber and would normally get 800/800 before the upgrade. After the upgrade my up/down is 30/300ish. I connected my...
- Dec 13, 2018
The Pace modem in DMZ Plus mode ended up being the issue. I posted a response twice indicating this but for some reason it never actually posted.
FURRYe38
Oct 14, 2018Guru
Let us know if the suggestions helps any...
deanandkt wrote:
My system updated automattically this week from 2.1.4.16 to 2.2.1.210. I have ATT Fiber and would normally get 800/800 before the upgrade. After the upgrade my up/down is 30/300ish. I connected my computer directly to the ATT Router (Pace 5268AC) and got 800/800 again. I have attempted to downgrade back to 2.1.4.16, but after every downgrade, the system automatically upgrades back to 2.2.1.210 before I'm able to test.
The ATT Router is set to passthrough to the Orbi. This issue just appeared after the latest upgrade. I attached a speedtest screenshot to show the drastic performance drop.
Has anyone seen similar performance issues? How do I force the orbi to not upgrade automatically so I can roll back the firmware to test? I followed the steps in this post and the firmware automatically updated anyway. https://community.netgear.com/t5/Orbi/Firmware-V1-12-0-18-Discussion/td-p/1320421/page/5
- deanandktOct 15, 2018Aspirant
Neither the factory reset with no config changes after boot or the manual code push made the speeds any better. I'm still getting about 30-50down/300ish up. This is on the wired connection to the orbi. A wireless connection to the ATT box is giving me 100down/100up. The wired connection to the ATT box gives me 800/800.
- FURRYe38Oct 15, 2018Guru
You can revert back to v16 and see if that solves your problem.
You can see if blocking the autoupdater to prevent an update from going back to v210 works as well:
- deanandktOct 21, 2018Aspirant
I was able to get the Orbi system back on the .16 code, but the bandwidth was still a problem. My down for some reason is capped at 50Mbps. When plugged directly into my AT&T router, I'm still able to get 800/800. I did a factory reset and the 50mbps down was still in place.
I'm going to contact support about replacing it.