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Forum Discussion
deanandkt
Oct 13, 2018Aspirant
Orbi RBR50 Slow Wired WAN after 2.2.1.210 Upgrade
My system updated automattically this week from 2.1.4.16 to 2.2.1.210. I have ATT Fiber and would normally get 800/800 before the upgrade. After the upgrade my up/down is 30/300ish. I connected my...
- Dec 13, 2018
The Pace modem in DMZ Plus mode ended up being the issue. I posted a response twice indicating this but for some reason it never actually posted.
FURRYe38
Nov 23, 2018Guru
How was the FW upgraded on the Orbi? Auto update? If so, Try a Manual FW load:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416
Set up from scratch and be sure not to enable any QoS, Traffic Meter or Access controls.
I would also try AP mode on the Orbi as well.
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
elguezio wrote:
I just found this thread because I'm experiencing the same issue. I'm not sure when it started, though, so I hadn't realized that it might be associated with this firmware upgrade. When I connect directly to my AT&T U-Verse Gateway via ethernet I get 100mbps down and up. When I connect via ethernet or wireless through my Orbi the upload speeds stays the same but the download speed drops to 50mbps. DMZ and everything is configured correctly as described here: http://www.dslreports.com/faq/17804
This router / modem combo worked fine for months. I tried disabling Daisy Chain but that had no effect. Any other ideas? Has anyone been able to downgrade the firmware successfully? Is that safe to do with the security vulnerabilities going around?
elguezio
Nov 25, 2018Aspirant
Thanks FURRYe38. I believe that I manually upgraded the firmware through the update firmware settings.
My modem / gateway was configured to use DMZ with the Orbi in router mode. The Orbi would give out IP addresses and receive a public one from the router. This worked fine for nearly a year before this slowdown issue. Per your suggestion, I switched the Orbi to AP mode and, sure enough, the speed went back up to 100mbps. Thanks for the suggestion!
However, I now am worried I'm in an unsafe, in-between state. Now that I'm using AP mode, the Orbi and all devices on the network are getting IP addresses from the gateway instead of the Orbi. Should I go and disable DMZ mode on the gateway and re-enable all of the security features that were disabled on the gateway? Are there other downsides to this configuration?
Thanks!
- FURRYe38Nov 25, 2018Guru
Yes, if you configured AP mode on the Orbi, then disable DMZ on the modem. DMZ is only for when you want to use the Orbi in router and and to help with having a double NAT condition since your modem has a built in router as well.
elguezio wrote:
Thanks FURRYe38. I believe that I manually upgraded the firmware through the update firmware settings.
My modem / gateway was configured to use DMZ with the Orbi in router mode. The Orbi would give out IP addresses and receive a public one from the router. This worked fine for nearly a year before this slowdown issue. Per your suggestion, I switched the Orbi to AP mode and, sure enough, the speed went back up to 100mbps. Thanks for the suggestion!
However, I now am worried I'm in an unsafe, in-between state. Now that I'm using AP mode, the Orbi and all devices on the network are getting IP addresses from the gateway instead of the Orbi. Should I go and disable DMZ mode on the gateway and re-enable all of the security features that were disabled on the gateway? Are there other downsides to this configuration?
Thanks!
- TheDarkKnightSBNov 26, 2018Guide
Anyone else have anything to add. Like the previous poster, my Orbi worked great for a year. My family was in town for thanksgiving and everyone was complaing on of slow speed on my ATT Gigabit line and Orbi AC3000 system. Come to find out I too see the 50mbps cap on download now. Upload is capping out around 250-300mbps. Of course when I run speed tests directly from my ATT modem I get 800-900 mbps up and down so this is definitely something the Orbi is doing. I refuse to change my whole network setup as a work around. I am in DMZ mode on my ATT modem/router and my Orbi is setup as the "brain" of my home network. There has to be a fix for this that doesn't require me to rework everything. Please help!
- elguezioNov 26, 2018Aspirant
I agree. This is a poor work around for an issue that Netgear needs to fix. I've already have started experiencing issues since switching to AP mode.
I've tweeted this issue to Netgear along with a link to this thread: https://twitter.com/NETGEAR
I recommend everyone else do the same. With all of the competition between Google WiFi and the holiday buying season in full swing, hopefully we'll be able to get their attention so they can fix this.