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Forum Discussion
deanandkt
Oct 13, 2018Aspirant
Orbi RBR50 Slow Wired WAN after 2.2.1.210 Upgrade
My system updated automattically this week from 2.1.4.16 to 2.2.1.210. I have ATT Fiber and would normally get 800/800 before the upgrade. After the upgrade my up/down is 30/300ish. I connected my...
- Dec 13, 2018
The Pace modem in DMZ Plus mode ended up being the issue. I posted a response twice indicating this but for some reason it never actually posted.
cheddarbo46
Dec 15, 2018Guide
Found a working link for the old PACE / ATT firmware:
http://gateway.c01.sbcglobal.net/firmware/00D09E/10.5.3.527283-PROD/5268.install.pkgstream
After applying the firmware update (and rebooting the modem) I was able to switch back to DMZ+ mode. I'm getting speeds closer to normal on the Orbi now (about 750 up and down currently). The interface for the PACE modem is REALLY slow for some reason after going back to the old firmware, but with some patience it paid off.
- FURRYe38Dec 15, 2018Guru
Glad it worked. Be aware that your ISP may upgrade the modem.
I would contact the ISP and or the modem MFR and let them know if what your experiencing with the different modem FW versions.
cheddarbo46 wrote:
Found a working link for the old PACE / ATT firmware:
http://gateway.c01.sbcglobal.net/firmware/00D09E/10.5.3.527283-PROD/5268.install.pkgstream
After applying the firmware update (and rebooting the modem) I was able to switch back to DMZ+ mode. I'm getting speeds closer to normal on the Orbi now (about 750 up and down currently). The interface for the PACE modem is REALLY slow for some reason after going back to the old firmware, but with some patience it paid off.
- TheDarkKnightSBDec 15, 2018GuideAtt installed a BGW210-700 modem for my fiber service yesterday and it supports ip passthrough. My setup is 100% working again.
I tried unsuccessfully to have them just ship me the new gateway. They sent me 3 PACE modems. Apparently that’s what they have the most of so that’s what you get no matter what you request via phone or chat. I had to have a tech come out. He argued with me that it was a problem with the netgear for about an hour and made me re-troubleshoot it all for him. In the end he escalated back to their modem techs and installed the new modem for me.- FURRYe38Dec 16, 2018Guru
Thanks for letting us know how it went and taking the time to show the ISP people the issue. Glad the BGW210-700 modem works with the Orbi. Enjoy.
:smileywink: