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Solved
Orbi RBR50 guest access showing unsecured network
Hi,
I have the Orbi system with the RBR50 and RBS50 running firmware 2.0.0.74. I am trying to enable guest mode with a password. When I select to enable guest mode and choose to have WPA2 password required I get a guest network that requires the password, but there is another guest network with the same name that does not require a password. I do not understand why the one guest network with no password is being broadcast. Let me know if anyone has any suggestions. Thanks.
Dennis
Hey Dennis,
I literally just ran into this issue this morning. I'm getting ready to host some people at my house and I wanted to enable the guest feature. I just ran into the same issue and I got around it with the steps below. I'll give some background as to how I turned it on to see if it helps make sense of your issue.
Background:
Rather than grab one of my computers and use the web interface, which I prefer, I used the Orib app on my phone to enable the guest network. I was seeing two of the same SSIDs (one protected and one open). The two networks only appeared on my phone. Two of my computers only saw the protected network. I turned off the guest network and the SSIDs were still being broadcast. Now I'm annoyed.
Steps to solve (I used the web-interface on my laptop exclusively as I suspected an issue with using the mobile app):
1. Turn off Guest Network
2. Reboot the router -- [Advanced > Administration > Router Status > Reboot (under Router Information)]
--The router came back online and no guest networks were picked up by any laptop or my phone--
3. Enabled Guest network with WPA2 password via web interface
--The settings took just fine and I now have one Guest network that is protected.
I hope this helps you out. Let me know how you fare.
Regards,
nholobo
3 Replies
Hey Dennis,
I literally just ran into this issue this morning. I'm getting ready to host some people at my house and I wanted to enable the guest feature. I just ran into the same issue and I got around it with the steps below. I'll give some background as to how I turned it on to see if it helps make sense of your issue.
Background:
Rather than grab one of my computers and use the web interface, which I prefer, I used the Orib app on my phone to enable the guest network. I was seeing two of the same SSIDs (one protected and one open). The two networks only appeared on my phone. Two of my computers only saw the protected network. I turned off the guest network and the SSIDs were still being broadcast. Now I'm annoyed.
Steps to solve (I used the web-interface on my laptop exclusively as I suspected an issue with using the mobile app):
1. Turn off Guest Network
2. Reboot the router -- [Advanced > Administration > Router Status > Reboot (under Router Information)]
--The router came back online and no guest networks were picked up by any laptop or my phone--
3. Enabled Guest network with WPA2 password via web interface
--The settings took just fine and I now have one Guest network that is protected.
I hope this helps you out. Let me know how you fare.
Regards,
nholobo