NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR50 router randomly disconnects/blocks internet for the whole network.
Multiple versions of the firmware, now latest: 2.3.5.30, at least also 2.3.1.60. Probably also 2.3.1.48 and 2.3.1.44 (don't remember exactly, as I blamed the isp in the start). Also notice that I'm ...
Having this exact same problem. Strange thing about it, is that it is affecting my Macbook Pro the most, almost unusable. iPhones and other devices fairing better, except for our Sonos. We also have a Sonos audio system that I am a beta tester for them. Had lots of discnnects and so I submitted a diagnostic to them and even though my Sonos speakers are wired (ethernet) the Sonos devs could see from the logs that they were showing tons of disconnects. Hope this gets figuyred out quickly or I'll be going back to my old Linksys
What Firmware is currently loaded? Has a factory reset and setup from scratch been performed since last update?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.Any Wifi Neighbors near by? If so, how many?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Does the system work with SONOS fully turned OFF?
ThrasherDawg wrote:Having this exact same problem. Strange thing about it, is that it is affecting my Macbook Pro the most, almost unusable. iPhones and other devices fairing better, except for our Sonos. We also have a Sonos audio system that I am a beta tester for them. Had lots of discnnects and so I submitted a diagnostic to them and even though my Sonos speakers are wired (ethernet) the Sonos devs could see from the logs that they were showing tons of disconnects. Hope this gets figuyred out quickly or I'll be going back to my old Linksys
