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Forum Discussion
espcar
Aug 27, 2019Star
Orbi RBR50 router randomly disconnects/blocks internet for the whole network.
Multiple versions of the firmware, now latest: 2.3.5.30, at least also 2.3.1.60. Probably also 2.3.1.48 and 2.3.1.44 (don't remember exactly, as I blamed the isp in the start). Also notice that I'm ...
back-to-reality
Aug 29, 2019Tutor
Disable Circle. That fixed it for me
- FURRYe38Aug 29, 2019Guru
Glad that worked for you. Seen odd issues with Armor and Circle.
Thanks for letting us know.
back-to-reality wrote:
Disable Circle. That fixed it for me - espcarAug 29, 2019Star
back-to-reality wrote:
Disable Circle. That fixed it for meUnfortunately, I payed for the service as I need it for the small kids at home :)
- back-to-realityAug 29, 2019Tutor
Just an idea: you could try to set all devices that you don´t need to monitor as "unmanaged" in Circle and just leave the kids devices. Maybe that would reduce the load on the CPU and may help.
Also, I suppose you can disable it temporary just to see if it solves the disconnects and then decide what you do next.
- espcarAug 29, 2019Star
back-to-reality wrote:Just an idea: you could try to set all devices that you don´t need to monitor as "unmanaged" in Circle and just leave the kids devices. Maybe that would reduce the load on the CPU and may help.
The block/disconnect affects both managed and unmanaged devices.
Like the TV, the alarm, the cable decoder had to be set to unmanaged to be able to function.
And one of my PCs are unmanaged, just to see if there are difference.
It could be that this started after I bought the full version of the Circle software, so I could add bedtime and so for the kids devices.
- Retired_MemberAug 29, 2019
espcar wrote:
back-to-reality wrote:
Disable Circle. That fixed it for meUnfortunately, I payed for the service as I need it for the small kids at home :)
or you could get rid of 2.3.5.30:smileysad:
- espcarAug 29, 2019Star
Retired_Member wrote:
espcar wrote:
back-to-reality wrote:
Disable Circle. That fixed it for meUnfortunately, I payed for the service as I need it for the small kids at home :)
or you could get rid of 2.3.5.30:smileysad:
Oh, if that worked, I'd done it :D
However, as stated in the OP, I had the issues with 2.3.1.60 also. That was the FW I was running when I had my customer service case (i.e. before my 90 days was out).
- BlackApronMar 04, 2020Aspirant
Exactly the same in my case... disabled Circle and disconnections stopped.
Having said that, I truly would like to be able to use Circle...
- FURRYe38Mar 04, 2020Guru
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck.
BlackApron wrote:Exactly the same in my case... disabled Circle and disconnections stopped.
Having said that, I truly would like to be able to use Circle...