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Forum Discussion
Orbi RBR50 router randomly disconnects/blocks internet for the whole network.
Multiple versions of the firmware, now latest: 2.3.5.30, at least also 2.3.1.60. Probably also 2.3.1.48 and 2.3.1.44 (don't remember exactly, as I blamed the isp in the start). Also notice that I'm ...
Disable Circle. That fixed it for me
back-to-reality wrote:
Disable Circle. That fixed it for me
Unfortunately, I payed for the service as I need it for the small kids at home :)
Just an idea: you could try to set all devices that you don´t need to monitor as "unmanaged" in Circle and just leave the kids devices. Maybe that would reduce the load on the CPU and may help.
Also, I suppose you can disable it temporary just to see if it solves the disconnects and then decide what you do next.
back-to-reality wrote:Just an idea: you could try to set all devices that you don´t need to monitor as "unmanaged" in Circle and just leave the kids devices. Maybe that would reduce the load on the CPU and may help.
The block/disconnect affects both managed and unmanaged devices.
Like the TV, the alarm, the cable decoder had to be set to unmanaged to be able to function.
And one of my PCs are unmanaged, just to see if there are difference.
It could be that this started after I bought the full version of the Circle software, so I could add bedtime and so for the kids devices.
It's not the full version. I had this issue while trying out Circle with the free version. If you enabled shell access, you could try to watch the CPU load during the disconnects, to confirm if it's related to CPU overload or rather a routing problem.
Also, I wonder if the filtering is done all locally, or if there's some kind of communication with an external server, which could stall the filter if the external server was unreachable...
But this is getting way to technical. From a customer point of view, it just doesn´t work. I'd ask for a refund if I would have payed for Circle. As a paying customer, I am not supposed to spend my time trying to fix things. They should either work or be free. I miss the Apple routers...
espcar wrote:
back-to-reality wrote:
Disable Circle. That fixed it for meUnfortunately, I payed for the service as I need it for the small kids at home :)
or you could get rid of 2.3.5.30:smileysad:
Retired_Member wrote:
espcar wrote:
back-to-reality wrote:
Disable Circle. That fixed it for meUnfortunately, I payed for the service as I need it for the small kids at home :)
or you could get rid of 2.3.5.30:smileysad:
Oh, if that worked, I'd done it :D
However, as stated in the OP, I had the issues with 2.3.1.60 also. That was the FW I was running when I had my customer service case (i.e. before my 90 days was out).