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Orbi RBR550 blocking Honeywell's T9 thermostat
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2019-11-10
12:32 PM
2019-11-10
12:32 PM
Orbi RBR550 blocking Honeywell's T9 thermostat
I am seriously ready to scream. I can not get the Honeywell T9 Thermostat to "connect to cloud" through my Orbi. If I connect a different router everything runs fine. I can see the thermostat on my network through the Orbi app and my phone and thermostat are both on 5ghz. I've tried separating the 2.4 and 5 so it was on a dedicated channel and nothing. I've been dealing with this for weeks now as I'm past my return period for the thermostat. I'm $400 in so I NEED this to work. Please help.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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2019-11-10
12:56 PM
2019-11-10
12:56 PM
Re: Orbi RBR550 blocking Honeywell's T9 thermostat
Try this:
@DrecaB wrote:
I am seriously ready to scream. I can not get the Honeywell T9 Thermostat to "connect to cloud" through my Orbi. If I connect a different router everything runs fine. I can see the thermostat on my network through the Orbi app and my phone and thermostat are both on 5ghz. I've tried separating the 2.4 and 5 so it was on a dedicated channel and nothing. I've been dealing with this for weeks now as I'm past my return period for the thermostat. I'm $400 in so I NEED this to work. Please help.
Message 2 of 2
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