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Forum Discussion

vinesh's avatar
vinesh
Guide
Jan 01, 2018
Solved

Orbi Satellite Ethernet Backhaul and other ethernet devices issue

When connecting the Orbi Satellite via ethernet backhaul as soon I plug another device into any of the LAN ports and reboot the satellite it won't connect back to the router and I need to reset the device and then resync (works fine on wireless backhaul), does anyone have a similar issue or it is a bug? Both Router and Satellite are on Firmware 2.1.1.16

Troubleshooting
  • MikeMcr's avatar
    MikeMcr
    Jan 04, 2018

    Is your Orbi Router in router mode or access point mode? If in access point mode, you need to connect your Orbi router to your regular router via one of the Orbi LAN ports (not WAN port) to fix this. Then the Orbi satellite can communicate with the Orbi router via ethernet. I posted a more detailed explanation previously but it was moderated/deleted.

9 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jan 03, 2018

    Have you tried to change the ethernet port that the satellite is connected to the router?

     

    DarrenM

    • vinesh's avatar
      vinesh
      Guide
      Jan 03, 2018

      Yes I have, is there a recommened port that should be used for the backhaul?

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Jan 04, 2018

        they all should work for ethernet backhaul so no recommended port.

         

        DarrenM

  • JMU1998's avatar
    JMU1998
    Luminary
    Jan 04, 2018

    vinesh I have same exact issue when I have the satellite wired as Ethernet backhaul it does not show as  attached to the main unit, status for backhaul is blank for attached satellite, I have factory reset both, nvram clear both, multiple reboots both issues still there.

    • MikeMcr's avatar
      MikeMcr
      Guide
      Jan 04, 2018

      Is your Orbi Router in router mode or access point mode? If in access point mode, you need to connect your Orbi router to your regular router via one of the Orbi LAN ports (not WAN port) to fix this. Then the Orbi satellite can communicate with the Orbi router via ethernet. I posted a more detailed explanation previously but it was moderated/deleted.

      • vinesh's avatar
        vinesh
        Guide
        Jan 04, 2018

        Thank you! That solved the issue, yes I'm using Orbi in AP mode

    • vinesh's avatar
      vinesh
      Guide
      Jan 04, 2018

      JMU1998
      Try MikeMcr solution that worked for me, also one thing I noticed I didn't have to sync in wired mode, not sure if that is correct or not but it works.